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Sustainability Report 2025
Please note that the company name shown reflects the name at the time the report was prepared.
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Message from the President & CEO (PDF 265KB)Our Vision of the Future (PDF 534KB)Business Strategies (PDF 1,786KB)NTT DOCOMO BUSINESS Group Sustainability (PDF 1,505KB)Feature (PDF 847KB)Society (PDF 2,406KB)Environment (PDF 6,327KB)Human Resources (PDF 2,646KB)Governance (PDF 1,383KB)Independent Assurance Statement (PDF 497KB)Corporate Information (PDF 374KB)
ESG Data (PDF 151KB)GRI Standards Content Index 2025 (PDF 55KB)
Sustainability Report Editorial Policy
As the expectations and requirements of stakeholders become increasingly diverse and complex, NTT DOCOMO BUSINESS consistently pursues initiatives for sustainability. With this in mind, we introduce readers of this edition to a series of our future visions, illustrated with concrete examples, that are at the core of our stance to continuously provide solutions for social problems. The first half of the report presents the future direction of NTT DOCOMO BUSINESS and examples of solutions addressing social issues, followed by the results of our activities in the four Priority Areas in fiscal 2024.
Report Profile
●Scope of Report
This report covers the activities of NTT DOCOMO BUSINESS Inc. and the following Group companies* as of fiscal 2024, unless otherwise indicated.
*Nineteen Group companies: NTT AQUA Inc., NTT DOCOMO BUSINESS ENGINEERING, Inc., NTTCom Online Marketing Solutions Corporation, NTT DOCOMO BUSINESS CHEO, Inc., NTT Com DD Corporation, NTT Smart Trade Inc., NTTPC Communications, Inc., NTT WORLD ENGINEERING MARINE, Inc., NTT DOCOMO BUSINESS SOLUTIONS, Inc., N. F. Laboratories, Inc., NTT BizLink, Inc., codeTakt Inc., DOCOMO gacco, Inc., Phone Appli Inc., NTT Com Asia Limited, NTT Communications China Co., Ltd., Mobile Innovation Co., Ltd., Shanghai NTT Telecommunications Engineering Co., Ltd., COMWARE Financial Systems Corporation
●Period Covered
Fiscal 2024: April 1, 2024 to March 31, 2025
(also contains information on activities conducted before or after this timeframe)
●Issue Date Information
This report: November 2025
Previous report: December 2024 (Next report scheduled for October 2026)
●Reference Guidelines
GRI Sustainability Reporting Standards 2016/2018/2019/2020/2021
Final Recommendations of the Task Force on Climate-related Financial Disclosures (TCFD)
Final Recommendations (v1.0) of the Task Force on Nature-related Financial Disclosures (TNFD)
SASB Standards
Environmental Reporting Guidelines 2018, Ministry of the Environment
ISO 26000:2010 Guidelines on Social Responsibility
About Our Reporting Media
The Sustainability Report has been published anually since 2003 as a tool for a systematic understanding of the NTT DOCOMO BUSINESS Group's approach to sustainability.
We have combined the previous "Detailed Version" and "Highlight Version" into one report and have changed to "Sustainability Report."
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