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CSR Report Editorial Policy

As a Global ICT Partner, the NTT Communications Group is conducting CSR activities with the aim of contributing to community prosperity and sustainability worldwide by creating new value and resolving problems through the provision of telecommunications services. We have issued this report to clearly convey our CSR approach and activities to our stakeholders.

In the report, “we” is used to refer to the NTT Communications Group as a whole, while company names are given when referring to NTT Communications or other Group companies.


Selection of Material Themes and Other Items for Disclosure

The two-stage selection process described below has been used to ensure a well-balanced disclosure of information that the NTT Communications Group considers to be of importance alongside information required by the public and stakeholders alike. During the selection process, we referred to the reporting requirements of the Global Reporting Initiative’s Sustainability Reporting Guidelines 2016/2018 and other publications.
For the convenience of readers and their interests, the results of the selection process are reflected by the inclusion of information having a high degree of materiality, in terms of CSR-oriented management, in the highlight version of the report and by the provision of more detailed information in the expanded version.
In response to such factors as the spread of ISO 26000 and society’s expectations of corporate contribution to SDGs, we have sought to improve the ways we explain how we have embraced CSR as a global corporate group and actively disclose information on the progress we are making at the site of our businesses as we explore ways to contribute to society.

・Two-Stage Selection Process
Stage 1: Determine topics and other items that should be considered for disclosure from the following:

  • Regular disclosure items reflecting the GRI standards
  • Disclosure topics of peer and other companies in peripheral business sectors
  • Topics attracting growing interest due to ISO 26000 and the SDGs

Stage 2: Select disclosure items from the following six perspectives

  • Information relating to the impacts, risks, and opportunities involved with sustainability identified through surveys by experts and organizations specializing in CSR
  • CSR topics of significant social interest that are frequently covered by the media
  • Stakeholders’ interests identified through employee and customer surveys
  • Key organizational information, notably that relating to our management philosophy, Fundamental CSR Policy, and Our Business Principles
  • Topics associated with regulatory and voluntary agreements concerning our organization and operations, notably the Telecommunication Business Law and the rules of the Telecommunications Carriers Association
  • Themes that peer and CSR-leading companies consider as material
●Scope of Report
This report covers the activities of NTT Communications Corporation and its Group companies, unless otherwise indicated.
As part of integrating the NTT Group’s international operations, NTT Communications transferred its overseas operations to NTT Ltd. This report therefore provides information concerning our activities in Japan.
●Period Covered
Fiscal 2018: April 1, 2018 to March 31, 2019
(Also contains information on activities conducted before or after this timeframe)
●Date Published
This report: October 2019
(Previous report: October 2018; next report scheduled for October 2020)
●Reference Guidelines
GRI Sustainability Reporting Standards 2016/2018
Ministry of the Environment “Environmental Reporting Guidelines 2018”
Ministry of the Environment “Environmental Accounting Guidelines 2005”
ISO 26000: 2010 Guidelines on Social Responsibilit

The Report in Two Versions

The highlight version presents the NTT Communications Group’s more important CSR activities in a clear, straightforward manner to the general public.
The expanded version is a comprehensive report on the CSR activities of the NTT Communications Group which includes detailed data and examples of specific activities.

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