December 10, 2013
NTT Communications wins User’s Choice Award at World Communication Awards 2013
TOKYO - NTT Communications Corporation (NTT Com), ICT solutions and international communications business within NTT Corporation (TOKYO: 9432; NYSE: NTT) announced today that it won the User’s Choice Award at the 2013 World Communications Awards at the ceremony held on Dec. 3 in London.
The Users’ Choice award is run by Total Telecom and Ocean82 to recognize the major contribution of telecoms users to the growth and development of this industry. A survey is conducted to measure the levels of satisfaction of users with a diverse range of services and service providers. NTT Com received the highest customer satisfaction index (CSI) from an assessment of the survey responses. The survey collects views from users about their levels of satisfaction with the product, value for money and the levels of customer support they received from their provider in the last twelve months. It has been designed to assess the effectiveness of organizations at winning the hearts and minds of their users.
The judge of this award, Janet Watkin, Director, Ocean82 says, "My warmest congratulations to NTT Communications for their success at winning the User’s Choice Award 2013. Their commitment to building sustainable, long term relationships with clients has been rewarded by such a vote of confidence."
NTT Com has a high quality service which is reflected in its outstanding result in customer satisfaction overall. NTT Com has been enhancing the quality of its global data communications services through expansion of its high-quality, cloud-based VPN service Arcstar Universal One and through efforts like the Arcstar Carrier Forum, an international conference organized by NTT Com to discuss strategies for strengthening Arcstar-branded managed network services for multinational corporations. The company is committed to continue providing superior ICT services.
About The World Communication Awards (WCA)
The World Communication Awards (WCA) were established in 1999 to recognize excellence amongst global telecom operators. The World Communication Awards are organized by Total Telecom and their owners Terrapinn. http://www.terrapinn.com/2013/worldcommsawards/
Terrapinn is a business media company, operating from a network of offices in London, New York, Singapore, Sydney, Dubai and Johannesburg that gives the company a global reach and truly international perspective. http://www.terrapinn.com/
About NTT Communications Corporation
NTT Communications provides consultancy, architecture, security and cloud services to optimize the information and communications technology (ICT) environments of enterprises. These offerings are backed by the company’s worldwide infrastructure, including leading global tier-1 IP network, Arcstar Universal One™ VPN network reaching 160 countries/regions, and over 150 secure data centers. NTT Communications’ solutions leverage the global resources of NTT Group companies including Dimension Data, NTT DOCOMO and NTT DATA.
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