June 1, 2010
NTT Com Expands ISO/IEC 20000-1:2005 to Cloud Hosting
TOKYO, JAPAN - NTT Communications (NTT Com) announced today that two of its high-quality cloud-based hosting services - Biz Hosting Enterprise and AGILIT Hosting - were certified under the ISO/IEC 20000-1:2005 international standard for IT service management on May 14.
Biz Hosting Enterprise utilizes virtualization technology to create reliable hosting platforms for core systems and communication infrastructure, while AGILIT Hosting provides highly customizable server-hosting services, both for enterprise customers.
Assessment and certification was handled by BSI Group Japan K.K. under the auspices of the IT Service Management Forum (itSMF), a not-for-profit organization promoting IT service management best practices; the Information Technology Infrastructure Library® (ITIL®), a compilation of concepts and policies for managing IT infrastructure, development and operations; and the Japan Information Processing Development Corporation.
Certification assures customers that services fully comply with international requirements for management processes, and that they meet the service-level objective (SLO) of more than 99.99% availability.
In addition to cloud-based hosting, NTT Com’s large-private-network management service also has been certified under ISO/IEC 20000-1:2005. NTT Com has further upgraded its IT-management systems through certification under ISO 9001 and ISO 27001 as well.
Furthermore, the company encourages employees to obtain certifications based on the ITIL Foundation and ITIL Manager standards. As of April 2010, NTT Com had 1,460 people certified under ITIL Foundation and six senior consultant-level personnel certified under ITIL Manager.
NTT Com also has been a member of itSMF Japan, the first itSMF in Asia, since 2003.
Biz Hosting Enterprise and AGILIT Hosting will be demonstrated during the Interop TOKYO 2010 trade show at the Makuhari Messe exhibition complex near Tokyo from June 9 to 11 (www.interop.jp/en).
About NTT Communications Corporation
NTT Communications provides a broad range of global networks, management solutions and IT services to customers worldwide. The company is renowned for reliable, high-quality security, hosting, voice, data and IP services, as well as expertise in managed networks and leadership in IPv6 transit technology. NTT Communications’ extensive infrastructure includes Arcstar™ Global IP-VPN and Global e-VLAN, as well as a Tier-1 IP backbone reaching more than 150 countries in partnership with major Internet service providers, and secure data centers in Asia, North America and Europe. NTT Communications is the wholly-owned subsidiary of Nippon Telegraph and Telephone Corporation, one of the world’s largest telecoms with listings on the Tokyo, London and New York stock exchanges. Please visit www.ntt.com/index-e.html.