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About Us



January 14, 2009

NTT Com to Test IPv6 System for Secure Remote Assistance

TOKYO, JAPAN - NTT Communications Corporation (NTT Com) announced today it will begin field testing its IPv6-compatible Secure Remote Assistance System at the Support Center of Yamada Denki Co., Ltd., a major consumer electronics retailer, from January 17 to March 1.

The Support Center will remotely assist users in configuring their PCs for IPv6 and using related applications, with the results to be used in both evaluating and confirming the system’s technical and operational viability. The test will comprise 1,000 monitors who purchase PCs from Yamada Denki and sign up for support service. Dedicated software will be installed on the users’ PCs to enable the service.

IPv6, the next-generation Internet protocol with a massive capacity for new addresses, will enable PCs and a broad variety of other devices to connect ubiquitously to the Internet. Switching from the conventional IPv4 protocol to IPv6 requires, however, new methods for configuring devices and preventing viruses and information leaks, procedures that are generally beyond the abilities of typical Internet users. NTT Com’s Secure Remote Assistance System will solve these problems on the network side, thereby alleviating users of the burden.

The system provides quick, secure and safe remote assistance via a dedicated application capable of "machine to machine" (m2m-x) support for end-to-end communication management based on the IPSec security and SIP IP telephony protocols. The use of m2m-x enables real-time bidirectional communication with networked PCs and other terminals, including household appliances and control devices, in a safe, simple, and low-cost manner. Authentication and encryption of the communication channel ensures remote access only with trusted users.

The Secure Remote Assistance System also features a Diagnostic Code function based on OPTiM Corporation’s Optimal Code technology, which enables the center to remotely and securely diagnose a customer’s PC using Japanese hiragana or alphanumeric encoding.

The system is compatible with IPv4 and works with NTT Com’s commercial IPv6 Internet access service, which uses tunneling technology to encapsulate IPv6 packets inside IPv4 packets for easy deployment of an IPv6 environment within an existing IPv4 environment.

NTT Com developed its Secure Remote Assistance System under a government-sponsored national research project that the Ministry of Internal Affairs and Communications is conducting to promote secure, ubiquitous connectivity within the emerging IPv6 environment. After reporting the results of its field test to the ministry, NTT Com will consider commercialization of a service based on the Secure Remote Assistance System.

NTT Communications Corporation

NTT Com delivers high-quality voice, data and IP services to customers around the world. The company is renowned for its diverse information and communication services, expertise in managed networks, hosting and IP networking services, and industry leadership in IPv6 transit technology. The company's extensive global infrastructure includes Arcstar™ private networks and a Tier 1 IP backbone (connected with major ISPs worldwide), both reaching more than 150 countries, as well as secure data centers in Asia, North America and Europe. NTT Com is the wholly owned subsidiary of Nippon Telegraph and Telephone Corporation, one of the world's largest telecoms with listings on the Tokyo, London and New York stock exchanges. Please visit www.ntt.com.

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