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NTT Communications group CSR Report 2007

Tabulated Results

We received numerous opinions on the 2006 report. Key results are below.

  • What did you think about this report?
    • Overall
      Graph:Overall
      Excellent
      17%
      Good
      54%
      Average
      26%
      Below average
      3%
      Poor
      0%
    • Understandability
      Graph:Understandability
      Excellent
      9%
      Good
      48%
      Average
      37%
      Below averag
      6%
      Poor
      0%
    • Content
      Graph:Content
      Excellent
      17%
      Good
      37%
      Average
      40%
      Below average
      6%
      Poor
      0%
    • Design
      Graph:Design
      Excellent
      6%
      Good
      42%
      Average
      43%
      Below average
      6%
      Poor
      3%

    Note: The figures are based on responses to questionnaires for both the Japanese and English versions of the report.

  • Top 10 Sections by Number of Responses (multiple responses)
    1 Special Feature: Ongoing Testing and Demonstration of Electronic Tags for a World of Ubiquitous Networks
    2 Efforts in Becoming a Company Valued by Society
    3 Towards a Safer, More Secure Society
    4 Our CSR Philosophy
    Special Feature: Measures that NTT Communications Developed to Combat Global Warming Recognized as an Excellent Example by Tokyo Metropolitan Government
    6 Proposals and Support for New Business Models and Lifestyles
    7 President's Message
    Our Framework for Promoting CSR
    Respecting Diversity
    Creating a Work Environment and Sense of Ethics that Enables Personal Fulfillment
  • Key Feedback from Readers

    Note: We partially edited or summarized feedback contributions for space reasons.

    • I found the report informative about your efforts as a leading Japanese company (female in 20s).
    • I think you are doing a lot. The report improved my impression of NTT Communications (male in 40s).
    • I would like you to engage in many more even better activities harnessing the Internet (male in 30s).
    • The NTT Communications Customer Network Service Center did a terrific job in restoring services after the Taiwanese earthquake (male in 30s).
    • Most customers, particularly those living outside the major cities, have little idea of the global reach of NTT Communications" CSR activities (male in 30s).
    • I assume that NTT Communications maintains a broad basic CSR policy as a global company. But I do not think that the information in the report adequately conveyed that. I would like the NTT Communications Group to try to be more open. How about lengthening the report (male in 50s)?
    • The report was just the right length for easy reading. Page 1 was a good guide for an overall understanding of the report. How about presenting the views and faces of more employees, not just on pages 14 through 17, especially in special feature articles (female in 30s)?
    • I thought that the content was ample and easy to understand (male in 30s).
  • Report Improvements Reflecting Reader Feedback
    • We produced a special feature on reusing and recycling dismantled telecommunications equipment to highlight an otherwise invisible but important aspect of our CSR initiatives.
    • We increased content that highlights the important of our telecommunications business.
    • We included a special feature on our efforts to restore services in Taiwan following an earthquake.
    • We provided CSR benchmarks and increased the number of pages to enhance disclosure.
    • As far as possible, special feature articles and columns reflected employee views and presented more stakeholders.
    • We presented a special feature recording an employee round-table talk.

    We are grateful to all feedback providers. We reflected their many contributions in the 2007 report.

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