Attachment 1. Features of Secure Remote Assistance System

  • Simple operation: GUI for simplified operation and one-click connection to center.
  • Effective communication: Videoconferencing and chat functions eliminate need for fixed phone line, etc. communication methods.
  • User contact: Support centers contact users in the same way as with conventional telephone systems, but IPv6 eliminates need for a data relay server.
  • High security: Secure communications is ensured through user authentication, access control and data encryption based on NTT Com’s m2m-x technology.
  • Wide adaptability: IPv6 software and OCN IPv6 support enable the system to be used with any carrier that provides an IPv4 or IPv6 Internet service.
  • Easy deployment: The system is software-based, so deployment is uncomplicated.

 

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