Our Global Strengths
Fast Recovery from Outages
Global Network Outage analysis
To enhance total quality of service globally, it is critical to improve quality of local access circuits in overseas.
* Problems with access circuits in Japan, routers, Arcstar nodes and international cables.
Fast Recovery from outages by enhancing local carrier relations
IT infrastructure of customer is depending on network quality more and more, NTT Com hosted "Arcstar Carrier Forum" annually to improve our network quality and enhance local carrier relation for fast recovery from outages.
What is Arcstar Carrier Forum?
Arcstar Carrier Forum is an annual international conference aimed at strengthening the delivery and operation of NTT Com's Arcstar-brand global network services by partner telecoms around the world.
Since its launch in 2000, the forum has led to service-quality improvements and strengthened customer satisfaction, in part by setting related goals for each partner that provides the Arcstar network service.
NTT Communications can optimize your network and save you from having to contact different vendors for each aspect of your IT infrastructure.
Participant Carriers in Arcstar Carrier Forum 2011
China: China Telecom Guangdong Corporation
China: China Telecommunications Corporation
China: China United Network Communications Corporation Limited
Korea: KT Corporation
France: Orange Business Services
India: Tata Communications Limited
Indonesia: PT Aplikanusa Lintasarta
Indonesia: PT Indosat Tbk
Malaysia: Telekom Malaysia Berhad
Philippines: Philippine Long Distance Telephone Company
Singapore: StarHub Ltd
South Africa: Internet Solutions
Switzerland: Swisscom Ltd
Taiwan: Chunghwa Telecom Co., Ltd.
Thailand: CAT Telecom Public Company Limited
UK: Interoute Communications Limited
USA: Level 3 Communications, Inc.
Vietnam: Vietnam Data Communication Company
Vietnam: VNPT Bac Ninh
Vietnam: VNPT Hanoi
Average Outage Rate among ACF participant carriers has been improved every year.
Actions for Quality Improvements:
- Establishment of escalation processes for all levels of failure
- Seamless transition from network planning to operation
- Interactive failure response
- Joint quality improvement efforts between partner carriers
- Documentation of failure to accumulate trouble-shooting know-how
One stop management of multiple vendors when installing IT infrastructure.
There are many potential problems to be faced when installing IT infrastructure for a new overseas office. Multiple vendors means multiple transactions and contracts which wastes time.
NTT Communications can optimize your network and save you as a single vender to cover every component of your IT infrastructure.
Industry Leading Quality
Outstanding Network Coverage Encompassing 160 Countries/Regions
Extensive Service Lineup and One-Stop Management
Fast Recovery from Outages
Direct Access to the Global Tier 1 IP Backbone (ntt.net)
Leading Global Carrier of IPv6 (ntt.net)
5000 Successful Projects in China
Coping with the Unique Situation in India
ICT in Vietnam
For free consultation, pricing estimate and IT needs assessment to optimize your business infrastructure, please contact us