Service Reinforcement in Asia
Advanced ICT Solutions Provided in Other Regions of Asia
Efficient expansion in the Asian market is a key to success for many multinational companies. NTT Communications (NTT Com) provides highly reliable and effective ICT solutions to powerfully support our customers' business expansion in Asia.
Major Services in Asia
Global IP-VPN POP Established in Penang
In April 2010, NTT Communications (NTT Com) launched a new POP for Arcstar™ Global IP-VPN service in Penang, Malaysia.
Penang is a major city for Malaysian industries, and is recently strengthening its position as a site for BPO (Business Process Outsourcing). It is also gaining attention of multinational companies, with more offices and sites being deployed in Penang as well as surrounding industrial districts.
The establishment of the new POP enables NTT Com to provide high quality network services to customers in this region.
Global Ethernet Service Launched in Malaysia
In November 2009, NTT Communications (NTT Com) started offering its "Global e-VLAN" service, a wide area Ethernet service, in Malaysia.
Economic growth in Malaysia has been accompanied by numerous multinational companies expanding into the area, increasing the needs for high bandwidth network solutions. NTT Com, which has been offering its Layer 3 service, Arcstar™ Global IP-VPN based on Multi-protocol Label Switching in Malaysia, is now the first Japanese company offering Layer 2 Global e-VLAN service in the country in response to customers' growing demand for high bandwidth services.
NTT Com's Third Data Center in Malaysia
In April 2012, NTT Com announced the official inauguration of its Malaysia Cyberjaya 3 Data Center.
The facility, NTT Com's first self-designed-and-built data center outside Japan, is the company's third such facility in Malaysia. They will provide key support for NTT Com's ongoing expansion in the fast-growing Asia Pacific region.
It is an ideal as a remote back-up and offshore site due to Malaysia's low electricity rates and stable infrastructure. An NTT Com-operated annex building will offer customers convenient on-site office space.
For more information, please visit www.my.ntt.com/en/products-services/data-center-services.
NTT Com's Fourth Data Center in Malaysia
NTT Com announced that it will start construction on the new Cyberjaya 4 Data Center in April 2013, targeting the provision of commercial operations from May 2014.
Malaysia Cyberjaya 4 Data Center (CBJ4) will be the fourth data center in Malaysia to meet the expanding needs of the Southeast Asian market. Its advanced design will enable NTT Com to provide new business solutions for disaster recovery, managed services and professional training, which will be implemented through platform-as-a- service (PaaS) and infrastructure-as-a-service (IaaS) business models.
CBJ4 will feature redundant systems for commercial and uninterruptible power supply, cooling, power generator and power distribution, plus robust systems for fire and flood prevention. The facility's 24 x 7 office environment will enable a wide range of business process outsourcing.
Customers will enjoy high-speed, large-capacity internet access through NTT Com's global IP backbone and Arcstar Universal One global IP-VPN. The Asia Submarine-cable Express connecting Malaysia, Japan, Philippines, Hong Kong and Singapore will provide CBJ4 customers with extra-low-latency, extra-reliable network, data center and cloud services on an end-to-end, one-stop basis.
For more information, please visit www.my.ntt.com/en/products-services/data-center-services.
New Branch Office in Myanmar
In October 2012, NTT Com's subsidiary NTT Communications (Thailand) Co., Ltd. has begun operating a branch office in Yangon, Myanmar. Working in collaboration with local carriers, the branch will provide ICT solutions that enable multinational companies to expand their operations reliably, flexibly and securely in Myanmar. The branch is the first to be launched in Myanmar by a foreign telecommunications company.
Myanmar has excellent growth potential due to its abundant workforce and natural resources. It has been emerging as a new market, especially since returning to civilian rule in March 2011. A growing number of multinational companies are expanding their operations in the Greater Mekong Subregion, supported by ongoing improvement of infrastructure in the East-West Economic Corridor linking Vietnam, Laos, Thailand and Myanmar; the Kunming-Bangkok Expressway linking Thailand, Laos, Myanmar and Mainland China's Yunnan Province; and the Southern Economic Corridor linking Vietnam, Cambodia and Thailand.
NTT Com will continue to provide ICT solutions, including cloud, international and local networks, data centers, system integration and security, to multinational companies in the Greater Mekong Subregion, including Myanmar.
Overview of NTT Communications Yangon Office
Name: NTT Communications Yangon Office
Representative: Tsuyoshi Kawashima (concurrently president of NTT Communications (Thailand) and manager of its Phnom Penh and Vientiane branches)
Address: # 1504, 15th Floor, Sakura Tower, 339, Bogyoke Aung San Road, Kyauktada Township, Yangon, Myanmar
Support Yangon Office Building SAKURA TOWER with ICT Services
NTT Com announced that it has received an order from SAKURA TOWER, an office building in Yangon, Myanmar, for information and communication technology (ICT) infrastructure and support to enable SAKURA TOWER to provide tenants with a high-quality Internet environment. NTT Com will begin accepting applications from tenants on May 1 2013.
NTT Com will provide customer support in English, Burmese and Japanese. Network monitoring will be offered on a 24-hour basis, and any network failure will be promptly restored by NTT Com or reported to the appropriate local ISP. Infrastructure will be backed by highly reliable redundant networks both inside the building and between SAKURA TOWER and domestic ISPs. Backup networks will assure customers of minimized impact on their businesses if the main network ever goes down.
NTT Com to invest in a leading solutions provider to the IT-BPO industry in the Philippines
NTT Com announced on May 24, 2012 that it has reached a basic agreement on a capital tie-up with the Diversified Technology Solutions International (DTSI Group) group.
Global companies have been increasingly attracted to the Philippines' abundance of fluent English speakers and incentives offered by the government. Thus the contact center industry was particularly vibrant, generating revenues of $7.4 billion, the highest revenue of any country in the world, surpassing even India. DTSI Group has a strong track record in building systems and providing services for IT-BPO operators, accounting for 60% of all seats in contact centers currently operating in the Philippines.
Through the tie-up, NTT Com expects to strengthen its contact center capabilities in the Philippines by creating operational synergies with DTSI Group, including by leveraging their respective customer bases.
To Meet the Rising Expectations in Cambodia - Expansion in the Greater Mekong Sub-region
Cambodia is known for its culture, tragic history, postwar reconstruction and the world-famous Angkor Wat. However, the high-rise office buildings and apartments, luxury cars in traffic jams, and shopping centers bustling with shoppers are sights seen in its capital, Phnom Penh, today. Like other growing ASEAN countries, Cambodia is in the midst of its economic growth.
Cambodia belongs to a region known as the "Southern Economic Corridor," along with Thailand, Vietnam, Laos and Myanmar. Increased economic interaction within this region has led companies in Thailand to expand their manufacturing bases to Cambodia. 47 Japanese companies* have already advanced into this region, along with many multinational companies from Asia, Europe and the U.S.
However, telecommunications infrastructure is still under development in Cambodia, with no global telecommunications carrier in its market. Under such circumstances, NTT Communications (Thailand) Co., Ltd (Headquarters: Bangkok, Thailand. Further referred to as NTT Com Thai) has opened a branch office in Cambodia. NTT Com Thai supports businesses entering Cambodia, utilizing experience and achievements gained in ICT Solution Services provided throughout Southeast Asia.
Furthermore, in August 2010, NTT Com set up a branch office in Ayutthaya, Thailand. About 350 Japanese companies have been actively conducting business, as many industrial parks are located in Ayutthaya.Through these branch offices in the Greater Mekong Sub-region, which has expanded greatly in recent years, NTT Com will continue to support customers proactively.
Exterior view of the Royal Palace
View of Wat Phnom
The Independence Monument and high-rise
Ministry of Post and Telecommunication
Overview of the NTT Communications Phnom Penh Office
Name: NTT Communications (Thailand) Co., Ltd. Phnom Penh Branch (NTT Communications Phnom Penh Office)
Business Domain: ICT solution services combining network, system integration and security, mainly for multinational companies from Japan, Asia, Europe and the U.S.
* Those registered with the Japanese Business Association of Cambodia. (As of March, 2010.)
Enterprise Internet Access is now Available in Cambodia
NTT Communications (NTT Com) announced that its wholly owned subsidiary NTT Communications (Thailand) Co., Ltd., following acquisition of a communication license in Cambodia in January, has become the first Japanese carrier to provide reliable, high-quality Internet access to business customers in Phnom Penh and the Phnom Penh Special Economic Zone.
The Digi-Path Premier access service, delivered via leased lines rather than less-secure shared ADSL, connects directly to NTT Com's Tier-1 global backbone, a large-bandwidth, high-speed network that itself connects with other networks on the Internet. Its robust, completely redundant architecture offers a highly reliable communication environment. Round-the-clock network monitoring helps to minimize impact if a communication failure were ever to occur. Multilingual support is provided in Cambodian (Khmer), English and Japanese.
In addition to Cambodia, NTT Com access services in ex-Japan Asia are available in Hong Kong, Indonesia, Malaysia, Singapore and Thailand.
New Office in Laos
NTT Com announced that its subsidiary NTT Communications (Thailand) Co., Ltd. has begun operating a branch office in Laos, named the NTT Communications Vientiane Representative Office.
The new office initially is advising multinational companies on the use of efficient and reliable ICT solutions for production, retail and sales operations in Laos. It also is providing useful business-related information. Eventually, the office will offer its own high-quality solutions in collaboration with local carriers and the Laotian government, after receiving the necessary licensing.
Overview of NTT Communications Vientiane Representative Office
Name: NTT Communications Vientiane Representative Office
Location: Vientiane (Laos)
Address: 4th Floor, Alounmai Tower, 23 Singha Road, Nongbone Village, Saysettha District, Vientiane Capital, Lao PDR.
Representative: Tsuyoshi Kawashima (concurrently president of NTT Communications (Thailand) and the Phnom Penh Branch manager)
NTT Com & LANIC to Offer Global Internet Access in Laos
NTT Com and Lao National Internet Center (LANIC) agreed to collaborate in providing Internet service providers (ISPs) in Laos with global access via NTT Com's Tier-1 network.
NTT Com will work with LANIC to establish direct connections to NTT Com's Tier-1 global IP network via LANIC infrastructure. The result will give ISPs a reliable service to provide end customers with enhanced and low-latency Internet access. NTT Com also will provide consultation to help local ISPs transition to IPv6 and strengthen security.
LANIC is an affiliate of the Ministry of Posts and Telecommunications, which manages Internet exchange points and functions as a gateway for connections to global telecom carriers. NTT Com was selected as LANIC's first partner to establish the International Internet Gateway (IIG), a platform to which all ISPs in Laos will connect. The platform will help uplift the country's current Internet environment and performance, such as cost effectiveness and higher service stability, as well as improve the penetration rate of Internet access, 7% in 2010. Several local ISPs have connected separately to global ISPs, but LANIC will now utilize IIG to unify these separate connections for more efficient global Internet access, which is expected to enhance economic development in Laos.
NTT Com is helping to improve Internet access and other ICT environments, including through cooperation with IT-related government agencies in emerging economies.
NTT Com & BIG to Offer Global Internet Access in Brunei
NTT Com announced that it reached an agreement on May 19, 2012 with Brunei International Gateway (BIG), a joint venture of government and telecommunications companies in Brunei, to collaborate in providing local Internet service providers (ISPs) with IPv4/IPv6 dual stack global access via NTT Com's Tier-1 global IP network. This will result in giving ISPs highly reliable global infrastructure for providing customers with high-performance, low-latency, cost-effective global access with IPv6 capability.
NTT Com was selected as BIG's first partner to establish an International Internet Gateway (IIG) for ISPs in Brunei and nearby regions of neighboring countries. Several local ISPs already connect separately to global ISPs, but the IIG will unify connections for greater efficiency.
The partnership expands NTT Com's global Internet service in Southeast Asia, following similar partnerships formed in Vietnam last year and in Laos this past February. NTT Com looks forward to continue strengthening Internet access and ICT environments throughout Asia in cooperation with government agencies and other entities.