Service Reinforcement in Asia
Multinational Projects in Asia
World-class Quality Services Now Available in the Asian Market
The Asian market is attracting attention from all over the world as a market leading to economic recovery. NTT Communications (NTT Com) is providing services with world-class quality to rapidly growing regions of Asia, through measures such as being the first Japanese telecommunications company to provide IPv6 connectivity over Global IP-VPN service, and continually laying high bandwidth fiberoptic cables connecting these regions.
The First Japanese Telecommunications Carrier to Provide IPv4/IPv6 Dual Stack for International IP-VPN Services
In April 2010, NTT Com's VPN service for corporate customers ArcstarTM; Global IP-VPN became the first international IP-VPN service provided by a Japanese telecommunications company to support IPv4/IPv6 dual stack. (*1)
As IPv4 addresses will soon face depletion, attention to the next generation Internet protocol IPv6 is on the rise. However, the transition from IPv4 to IPv6 represents a hurdle for our customers in terms of both costs and operations. The new IPv4/IPv6 dual stack service will allow customers to lower these costs and resolve operational issues, as the transition to IPv6 can be streamlined through continued utilization of the current IPv4 environment.
The ArcstarTM Global IP-VPN service will continue to support the network needs of our globally expanding customers' transition to IPv6 environment.
Features and Benefits
- (1) IPv4/IPv6 dual stack supports a smooth transition to an IPv6 environment
This service allows your current network to host both IPv4 and IPv6 address space over the same physical connection. There is no need to install a new IPv6 network, which allows customers to lower costs incurred for the transition to IPv6 environment.
- (2) Optional services for ArcstarTM; Global IP-VPN are also available
Optional services such as priority control, load sharing and traffic reports for ArcstarTM; Global IP-VPN are provided over IPv4 network. This means that the options you are currently using remain available. (*2)
- (3) SLA (Service Level Agreement)
SLA is provided for IPv4/IPv6 dual stack service, promising reliable and high quality network.
IPv4 and IPv6 are both available for offices utilizing IPv4/IPv6 dual stack.
IPv4 communication is available where IPv4/IPv6 dual stack service and IPv4 service are provided.
IPv4 terminals cannot communicate with IPv6 terminals without a translator.
Available Access Lines
This service is available for the following access line types:
- STM type
- Ethernet type
- LAN type (in-house cross-connect)
Japan, Korea, Taiwan, Hong Kong, Singapore, with more in planning.
*1: This is a method that allows IPv4 and IPv6 networks to coexist over the same physical network. IPv4 and IPv6 are logically separated, allowing seamless integration.
*2: Some options are not available for IPv6.
Acquisition of a Global IT Outsourcing Provider
In June 2010, NTT Com acquired Emerio GlobeSoft Pte Ltd (Emerio), a global IT outsourcing service provider offering services including application development, server operation and maintenance, and IT engineer dispatch mainly to sites in Southeast Asia.
The acquisition is aimed at reinforcing NTT Com's IT outsourcing capabilities worldwide. Emerio's track record and experienced 1,200 IT engineers in Southeast Asia will enable NTT Com to enhance the coverage and quality of its one-stop ICT solutions overseas. Emerio provides system development and support services to major financial firms, technology and manufacturing companies.
About Emerio GlobeSoft Pte Ltd
Emerio is a leading technology services and outsourcing company with extensive industry knowledge, proven methodologies, global resources and a successful track record. Emerio aligns with clients' needs to help them achieve consistent quality and operational efficiency.
The International Association of Outsourcing Professionals has named Emerio to The Global Outsourcing 100 as one of the world's best outsourcing service providers five consecutive years from 2006 to 2010.
- 14 countries and regions mainly in Southeast Asia (*1)
- Approximately 1,400
The company offers cutting edge solutions in the areas of Application Services,Infrastructure Services and Business Process Outsourcing.
- (1) Application Services
- Application development
- Application maintenance (application support, adding functionality, monitoring, etc.)
- Dispatching of application engineers
- (2) Infrastructure Services
- IT helpdesk
- Server operation & maintenance (including storage, networks, etc.)
- Dispatching of IT engineers
- (3) BPO
- Support center business
- Transaction Processing
*1: Singapore, Malaysia, Indonesia, Philippines, Thailand, India, Mainland China, Hong Kong, Japan, Vietnam, Australia, U.K., Germany, U.S.A.
"Arcstar Carrier Forum 2011" Aims at Improving Quality of International Data Communication
From November 15th to 16th, NTT Com held the "Arcstar Carrier Forum 2011" (ACF2011) in Kobe. The ACF2011 was attended by 21 major telecommunications companies from abroad, to discuss quality improvement for ArcstarTM Global Network Service.
Overview of ACF2011
The ACF is an international conference hosted annually by NTT Com, aimed at further improving the quality of the ArcstarTM Global Network Service. The ACF initially started out as a meeting amongst quality control staff of partner telecommunication carriers in Asia, where specific discussions amongst site staff were directed towards network quality improvements. Today, it has grown to a wide variety of discussions that are aimed at improving the overall quality of infrastructure, such as methods to deal with malfunctions, infrastructure designing and installation processes to prevent problems before they occur, and maintenance support systems that allow fast troubleshooting.
For details, please refer to Arcstar Carrier Forum 2011 site.
"Asian Triangle" to Link Core Data Centers Via High-Speed Backbone Network
NTT Com's new Inter-Data Center Connectivity Service will launch this fall to provide ultra-high-speed connection between extra-large-capacity data centers in the key Asian locations of Hong Kong, Singapore and Tokyo. This "High-Speed Asian Triangle," which will be connected by NTT Com's own backbone network, will serve as a cornerstone for high-quality cloud-based services required by multinational companies entering or expanding their operational bases in the dynamic Asian economy.
The Asian region has become a must location for many multinational companies, as seen by the steadily increasing volume of foreign direct investment inflow. This is particularly true of Hong Kong and Singapore, which have become leading international business hubs, as well as popular bases for regional headquarters and gateways to China and Southeast Asia, respectively. With its new Inter-Data Center Connectivity Service, NTT Com will provide multinationals with the level of ICT solutions and quality of service they require to build up their operations in Asia's promising markets.
The High-Speed Asian Triangle also will connect with major data centers on the U.S. west coast, and later with other key data centers around the world. Customers will benefit from seamless rack-to-rack connectivity between these data centers as if they were a single data center. The Inter-Data Center Connectivity Service also will allow NTT Com to rapidly deliver connectivity without having to newly construct networks for each customer.
Two service levels will be available for the Inter-Data Center Connectivity Service:
Type-A (service level agreement)
- 45 Mbps, 100 Mbps or 1 Gbps
- Guaranteed availability: 99.99% between nodes
- Locations: Hong Kong, Japan, Singapore and U.S. west coast
Type-B (service level objectives)
- 10 Mbps, 100 Mbps or over 1 Gbps (conditional)
- Best-effort availability: 99.9%
- Locations: Hong Kong, Japan, Singapore and U.S. west coast
Launch of new subsea cable, Asia Submarine-cable Express
NTT Com announced that it started operation of the Asia Submarine-cable Express (ASE), a 40-gigabit-per-second (Gbps), ultra-low latency undersea cable connecting major cities in Asia on August 20, 2012. Also, the cable was officially connected to Hong Kong and started operation on February 8, 2013. ASE will enhance NTT Com's highly reliable global network services by boosting the capacity and strengthening the redundancy of its Asian cable networks.
ASE, which eventually will incorporate 100 Gbps optical technology, launched with a total carrying capacity exceeding 15 terabits per second (Tbps), a total length of about 7,800 km and special designs to withstand earthquake and typhoon damage. NTT Com is the major investor in the cable system, which has been constructed in cooperation with Malaysia-based Telekom Malaysia, Philippines-based PLDT and Singapore-based StarHub. The cable has landing points in Japan, the Philippines, Singapore, Malaysia and Hong Kong.
Planned Launch of Asia Pacific Gateway Network
NTT Com announced that it joined numerous other telecommunications carriers in Asia in signing a contract for the construction and maintenance of the Asia Pacific Gateway (APG), an undersea cable network that is scheduled to launch by June 2014 with a total design capacity of 54.8 terabit-per-second (Tbps). The contract will become effective by March 2012.
The network initially will use the latest 40 gigabit-per-second (Gbps) wavelength technology and is designed to accommodate 100 Gbps wavelength technology for increasing efficiency and high-capacity.
NTT Com continues to add new cable networks to provide customers in Asia with increasing capacity as well as greater redundancy for strengthened reliability.