NTT Communications' Global Capability

Case Studies - Emerio

Working with Emerio GlobeSoft, a subsidiary with deep knowledge of industries, expertise in business processes, extensive global resources and a proven track record, NTT Com helps customers achieve greater efficiency through flexible outsourcing solutions.

TOPICS

1. 

   Regional IT Helpdesk for Efficient Infrastructure Management

2. 

   IT Applications for Modernized Service

Regional IT Helpdesk for Efficient Infrastructure Management

Emerio enabled its customer to establish a one-stop regional IT helpdesk managed by IT professionals to provide 3,000 users in six Southeast Asian countries with stable, high-quality support on a 24/7 basis. As a result, the customer realized more effective management of its multiple bases across Asia, while also sharpening its focus on core business.

Emerio's case study (Regional IT Helpdesk for Efficient Infrastructure Management)

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IT Applications for Modernized Service

New IT applications allowed this governmental organization to transform a 27-year-old waste management system into a highly modern system built on Microsoft.Net. The result was greater business efficiency through a user-friendly online interface and analytical tools.

Emerio's case study (IT Applications for Modernized Service)

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