IT Service Forum Establishes Japan Chapter
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 Founding members announce itSMF Japan in Tokyo on April 15. |
| NTT Communications (NTT Com) and seven other leading IT companies jointly announced in Tokyo on April 15 plans to establish the IT Service Management Forum Japan (itSMF Japan) in May to develop and promote best-practice IT service management standards and qualifications. NTT Com Senior Executive Vice-President Shuji Tomita will serve as the inaugural chairman of the forum. Led by NTT Com and other founders including NEC, Hitachi, Fujitsu, P&G Asia, Proceeds and Microsoft, the forum expects to attract about 200 organizations and individual experts as members. Originally founded in England in 1991, itSMF has chapters in Australia, Austria, Belgium, Canada, Germany, Netherlands, South Africa, Switzerland and USA. The itSMF encompasses a highly useful network of industry experts, information sources and events to help members address IT service management issues and ultimately deliver high-quality IT services through the adoption of best practices. Activities include forums, events, a website and a newsletter. |