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南北アメリカ

ブラジル: English / 日本語 / Português do Brasil
アメリカ: English

ヨーロッパ、中東、アフリカ(EMEA)

EMEA:
(ベルギー, フランス, ドイツ, オランダ, スペイン, アラブ首長国連邦, イギリス)
English / 日本語 / Español / Deutsch / Français
ロシア: English / 日本語 / русский

アジアパシフィック

日本(法人のお客さま): English / 日本語
日本(個人のお客さま): English / 日本語
オーストラリア(NTT Com ICT Solutions): English
中国本土: English / 日本語 / 簡體中文
香港/マカオ: English / 日本語 / 繁体中文 / 簡體中文
インド: English / 日本語
インドネシア: English
韓国: English / 日本語 / 한국어
マレーシア: English
フィリピン(DTSI): English
シンガポール: English / 日本語
台湾: English / 日本語 / 繁体中文
タイ: English / 日本語
ベトナム: English / 日本語

APN Settings

Have the SIM card and your device ready

Make sure your device is turned off.
Detach the SIM card from the holder, insert it into your device, and turn your device on.

※ Be careful not to get hurt when detaching the SIM card.

※ Have the SIM holder in your keeping.

PDP-TYPE IP
APN
4G LTE deviceslte-d.ocn.ne.jp
3G devices3g-d-2.ocn.ne.jp
User Name (Authentication ID) mobileid@ocn
Password mobile
Authentication Type CHAP (Recommended) or PAP

※ Names of setup items or screens may vary depending on devices, types of operating system, and etc.
※ Set up the right APN either for 4G LTE or 3G depending on the spec of your device.

Android APN Settings

Tap [Settings].

Go to [Mobile networks] by tapping [WIRELESS & NETWORKS] > [More].

Select [Access Point Names], and tap on [+] or [New APN]. Enter the [APN], [Username], [Password], and [Authentication type] as shown above.

Select [Save] from Menu. Make sure the APN you created is selected.

Go back to HOME and check if you can browse the website.

  • Mobile network settings Edit access point
  • Select [Save] from Menu. Make sure the APN you created is selected.

  • APNs
  • Go back to HOME and check if you can browse the website.

iOS APN Settings

For iPhone 5s/5c and other devices with iOS7 or later

Go to [Settings] on the Home Screen.

Tap on [Cellular] and toggle [Enable LTE] or [Enable 3G] to ON.

Click the button below to download a configuration profile.

  • Download (for 4G LTE devices)
  • Download (for 3G devices)

    ※ If the user's device is operating on a later version than iOS7, and the [Cellular] menu displays either [APN Settings] or [Cellular Data Network], please follow steps indicated in [For terminals other than iPhone 5s/5c and other devices with iOS7 or later].

    ※ An Internet connection is required in order to download the configuration profile.

After downloading, tap on [Install] under [Install Profile]. Tap on [Done] when the installation is complete.

Go back to the Home Screen. Check if you can browse the website.

For terminals other than iPhone 5s/5c and other devices with iOS7 or later

Go to [Settings] on the Home Screen.

Tap on [Cellular] and toggle [Enable LTE] or [Enable 3G] to ON.

Select [Cellular Data Network] or [APN Settings] under [Cellular].

Under [CELLULAR DATA], type [APN], [Username], and [Password] as shown above.
Enter the same [APN], [Username], and [Password] again under [LTE SETUP(OPTIONAL)] if you toggled [Enable LTE] to ON at Step 2.

Go back to the Home Screen. Check if you can browse the website.

Japan Connected-free Wi-Fi

  • This app lets you connect quickly and smoothly to both the Wi-Fi you are now using and Wi-Fi networks at airports, rail stations, and municipalities all over Japan.
    http://www.ntt-bp.net/jcfw/en.html Open in a new window
APN (Access Point Name) to Connect
PDP-TYPE IP
APN
4G LTE deviceslte-d.ocn.ne.jp
3G devices3g-d-2.ocn.ne.jp
User Name
(Authentication ID)
mobileid@ocn
Password mobile
Authentication Type CHAP (Recommended) or PAP

Help Desk (For "Prepaid SIM for JAPAN" users)*Domestic calls only.

Before sending inquiries, please see FAQ.
  • ◆After Purchase◆
    Technical Support

    Free Dial 0120-047-427

    Business hours: 10:00 - 18:00

    Available 7 days a week, including holidays
    (Unavailable during new year’s holidays)

    *Available in Japanese, English, Chinese, Korean.

Click here for a list of stores.
Before making an inquiry, please read through the FAQ page. Please be careful not to dial a wrong number.

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