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Highly Reliable Backbone based on the double triangle construction and the ladder ring construction
NTT Communications achieves full resilience throughout our networks with carrier diversity and submarine cables.
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NTT Communications provides customer support that values customer satisfaction. Its services include 24-hour, year-round monitoring via Network Operation Centers and a comprehensive backup system for outages.
- NTT Communications provides unified support in the monitoring, controlling, and handling service requests, assigning repair technicians, and notifying customers of outages.
- Network Operation Centers (NOCs) in Tokyo, London and New York constantly monitor the network, administrating remote maintenance 24 hours a day, all year round.
- In addition, one-stop service dealing with application through handling emergency requests is provided through a single contact point. 24/7 customer service with muti-language is available for network outages overseas.
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