WCA 2004 Winner

Applications
Arcstar Global ATM Service

Service Outline ServiceOutline Service Details

The international ATM service with flexibility to match your needs and one-stop service for everything from your contract to ongoing support and billing.

The medium for multimedia: voice, data, video, this service uses bandwidth efficiently to support a wide range of applications and still keep costs down. This is a complete managed service, including everything down to your on-premise ATM equipment.

Port speeds:
1.5 Mbps, 6 Mbps, 45 Mbps

Communications type:
PVC
Classes of service:
A wide variety of service levels (CBR, VBR-nrt, UBR) are provided.

Service Image


One-stop customer support for greater comfort
Arcstar's seamless maintenance system includes remote monitoring and an emergency backup service to provide total 24-hour-a-day support for global communication networks on an end-to-end basis. All urgent inquiries and consultations other than basic service requests are handled from a single customer service center. A full-time help desk is available to offer a prompt response to any problems.

Support System


NOC: Network Operation Center Control Centers that constantly monitor
Arcstar's worldwide networks and perform transmission and subscriber loop test to locate bad connections.
LC: Local Centers (available in 31cities)
Local field services provided around the world.

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