Service Details Basic Service Designated origination regions • Large block Designate the first two digits of the area code (for example, designating "04" encompasses 0425, 0474, and all other area codes that begin with 04). • Medium block Designate the first three digits of the area code (for example, designating "074" encompasses 0742, 0745, and all other area codes that begin with 074). • Small block Designate a region within which 3-minute calls cost 10 yen. For Tokyo (03), Osaka (06) and Nagoya (052), even more fine-grained blocks can be designated. Additional services • Single nationwide number service This is a service that automatically feeds calls made to a single common nationwide Freedial number to separate, predesignated inbound call centers (inbound station sites) depending on the origination of the call. • Wide-area agency service This service automatically routes calls to another pre-designated inbound station site with the same toll-free number when the intended reception site receives a call while busy. • Wide-area agency service (between different Freedial numbers) Like the Wide-area agency service, this redirects calls when one line is busy to a pre-designated inbound station site with a different Freedial number. • Reception site change service This service automatically routes Freedial calls to a different pre-designated Freedial number. • Distribution service This service automatically distributes calls received by the same Freedial number to multiple inbound station sites at a pre-designated ratio. • Calling charge limit service By previously indicating the maximum total of toll-free calls to be received, or establishing an overall call charge limit, this service automatically limits call-receiving by playing a message saying that the inbound station desk is closed for all calls that are received after the limits have been exceeded. • Covering additional charges during call routing This feature enables the subscriber to assume responsibility for additional telephone charges for the directed segment of the call when a call is routed to a different location due to busy lines. • Variable line quantity service This service allows real-time changes to the number of lines in use, up to the number of subscribed lines, when users want to make changes in the inbound station organization that handles toll-free calls, such as by increasing or decreasing the number of operators. • Service to refuse unwanted calls This service makes it possible to reject unwanted calls from a given number if that number is registered by the subscriber using the telephone keypad immediately after receiving an unwanted call on the Freedial line. • Network hold When all Freedial extensions are in use, this service places further callers on hold in the network, and when extensions become available, calls are passed through in order. • Called number notification service When a customer calls the toll-free number, this service first plays an announcement with the message, "connecting to the toll-free number 0120-XXXXXX"prior to connecting the call so the caller knows he/she is calling a toll-free number. • Called-number notification service (INS Net lines only) Notifies recipient of the Freedial number dialed by the caller (using analog or INS lines). • Mobile connect service Permits wireless phones (cellular, PHS, satellite phones, satellite car phone, marine satellite phones) to make calls to Freedial numbers. • Intelligent service Provides partial call-center function (voice-response equipment, etc.) in combination with Freedial service network, making it possible to operate a "virtual call center" which allows distributed call centers to operate like one large, concentrated call center. Intelligent services are available with numbers in the range (0120) 950-000 to 950-999. For more details, click here.