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MyLine
details

Carrier Selection Service "MyLINE"

Registering your telephone service with MyLINE allows for you to make all your calls without dialing the designated telephone carrier's access code number. But if you are using an ACR (Automatic Carrier Routing) enabled telephone, then the ACR phone will automatically choose your telephone company for you even though you registered for the MyLINE service.

Carrier Designation Service "MyLINE" Plus

"MyLINE Plus" is recommended for customers who want to use a registered telephone carrier or for those who use a discounted telephone rate. You can still use your registered telephone carrier even if you use a telephone with an ACR function. However, if the telephone carrier selected by MyLINE Plus is different from the access code number of the telephone with the ACR function, a guidance message from the MyLINE Plus registered telephone carrier will be played while dialing.
We recommend that you select NTT Communications and cancel ACR functions.
We recommend that you join "MyLINE Plus" from NTT Communications so that you can always use your registered telephone carrier.
If you apply for "MyLINE Plus", you will be able to use discount services more effectively.

* However, if your registered telephone carrier can not be used due to unexpected failure, in order to use an unregistered telephone carrier, you will need to dial the access code number of the carrier you want to use after dialing the cancel service number "122".

* The following services, which are exclusively provided by NTT Communications, will be charged by NTT Communications regardless of your "MyLINE" or "MyLINE Plus" carrier selection. For more information, please refer to the "FAQ"section or to the "Contact us" section.

  • Toll free (0120/0800)
  • Teledom, Datadom (0180)
  • Navidial, V Portal (0570)
    The number inside the ( ) is the exclusive service number.

If you begin using MyLINE, your way of making international calls will change
From May 1, 2001, all international calls will require dialing "010" before dialing the number you wish to reach.

[When you register for MyLINE]
With MyLINE, you do not need to dial the NTT Communications access code "0033" when calling internationally. You need to dial 010+Country Code+Area Code+Telephone Number.

Fixed monthly charges: Free
¥800 (¥880 incl. tax) will be charged for registration and for any changes.

* A registration fee will be charged even if you register or change the carrier for just one of the four telephone segments.

* A registration fee is required not only for changing telephone carriers, but also for changing your type of registration (MyLINE/MyLINE Plus).

* Registration fees will be included in your NTT East or NTT West bill.

* In order to protect you from fraud such as having your registered telephone carrier changed without your permission, a written form is used to apply for this service. (Please keep in mind that application by telephone can not be accepted.)

* Once your application form is received, it will take approximately 2 weeks for MyLINE/MyLINE Plus service to start.

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