Select Language : English 日本語

Americas

Brazil: English / 日本語 / Português do Brasil
United States: English

Europe, Middle East, Africa (EMEA)

EMEA:
(Belgium, France, Germany, Netherlands, Spain, United Arab Emirates, United Kingdom)
English / 日本語 / Español / Deutsch / Français
Russia: English / 日本語 / русский

Asia Pacific

Japan(Business): English / 日本語
Japan(Residential): English / 日本語
Australia(NTT Com ICT Solutions): English
Mainland China: English / 日本語 / 簡體中文
Hong Kong & Macao: English / 日本語 / 繁体中文 / 簡體中文
India: English / 日本語
Indonesia: English
Korea: English / 日本語 / 한국어
Malaysia: English
Philippines(DTSI): English
Singapore: English / 日本語
Taiwan: English / 日本語 / 繁体中文
Thailand: English / 日本語
Vietnam: English / 日本語

050 plus

Contact us

Non-registered customers

Toll Free Number: 0120-506506
Business Hours: 10:00 - 19:00
(Sunday, National holidays and New Year's vacation are closed.)
 
- Reception unavailable on Sunday and national holidays since 02/2017.
- If you use VoIP phone, please call:
050-3786-0506 (The cost will be charged on the customer.)

Registered customers

Please send your inquiries using the online inquiry form. *Our response may be delivered the following day, depending on site traffic and the time of day your inquiry is received. Your patience and understanding are appreciated.

Forgotten your password?

Reissue password

Forgotten your password?
Click on the "reissue password" link on the right of the screen to reset your password. Following our confirmation, you will be sent a new password to your registered email address.

Necessary Information
·Registered customer's name
·Registered 050 IP phone number *1
·Contact phone number
·Registered email address

*1: To display your registered 050 IP phone number, open the app, tap the "Settings" button, then tap "My 050 Number."

International Call Settings

Overseas Call Settings

To change your International calling settings, click on the "International Call Settings" link on the right of the screen to register.
Following our confirmation, we will perform the necessary settings. This will take one to two working days.

Necessary Information
·Registered customer's name
·Registered 050 IP phone number *1
·Contact phone number
·Registered email address
·Which setting you wish to be performed(turn international calling available or unavailable) *2

*1: To display your registered 050 IP phone number, open the app, tap the "Settings" button, then tap "My 050 Number."
*2: Turning International calling ON enables you to make International calls. Turning it OFF prevents you from making International calls.

inquiries for after the contract

inquiries for registered customers

Please fill in the necessary registration information on the "inquiries for after the contract" form on the right, in order to make your inquiry. Following our confirmation, we will send a response to your registered email address.

Necessary Information
·Registered customer's name
·Registered 050 IP phone number *1
·Contact phone number
·Registered email address
·Handset or terminal type (iOS, Android™, Windows) *2

*1: To display your registered 050 IP phone number, open the app, tap the "Settings" button, then tap "My 050 Number."
*2: Please choose your handset or terminal type. (For iPhone/iPad/iPod choose "iOS," for Android™-based devices select "Android™," and for Windows computers select "Windows.")

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