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CSR Report 2011
To help bring about an environmentally friendly society and ensure that the Earth remains in a healthy state for future generations through our core businesses, we will make efforts to strengthen the framework of the NTT Communications Group for environmental management. To this end, we will aggressively pursue protection of the global environment in all processes pertaining to all our business activities, ranging from procurement, to operation and waste disposal.
The NTT Group has established the NTT Group Global Environmental Charter to promote group-wide consideration and action, from a global perspective, relating to environmental protection. This philosophy and policy form the basis for the NTT Communications Group Global Environmental Charter, which is being disseminated among employees of the Group as a set of guidelines for implementation of environmental protection activities.
In fiscal 2010, based on the NTT Communications Medium- and Long-Term Environmental Vision, we added a guideline on actions for preserving biodiversity to the Basic policy.
NTT Communications Group Global Environmental Charter
Our Basic Philosophy
The NTT Communications Group will actively pursue conservation of the global environment and help to bring about an environmentally friendly society through all facets of its creation and provision of high quality services benefiting customers across the globe.
Our Basic Policy
The following policies apply to all our business activities.
1. Fulfillment of corporate responsibilities
We will comply with all domestic and overseas laws and regulations relating to environmental conservation as a matter of course and we will endeavor, having assessed the environmental impact of our business activities, to prevent pollution of the environment and seek continual improvements based on established targets in areas including energy and resource conservation and waste reduction.
2. Support initiatives for an environmentally friendly society
We will, through the development and provision of information-sharing platforms relating to environmental conservation and recycling as well as networking services enabling teleworking and other new lifestyle approaches, help to bring about a society with a low environmental impact which is friendly to people and to the Earth.
3. Contribution to the environment through social interaction
We will endeavor to support day-to-day environmental protection activities in partnership with local communities and government authorities.
4. Disclosure of environmental information
We will disclose environmental information and engage in relevant communication both internally and externally.
5. Biodiversity preservation and sustainable utilization (ecosystem preservation and sustainable utilization)
We will promote harmonious coexistence with the natural world by recognizing the benefits we receive from ecosystems and the impact of our business activities upon them (in addition to taking action to reduce environmental impact).
We established the Long-Term Vision Regarding Environmental Protection as a guide for carrying out environmental preservation and protection activities. As a concrete step toward achieving this vision, we also established the Green ICT Vision 2020 in fiscal 2010. Our goal is to help create a society that is friendly to the global environment, humans, and other living things. We will therefore utilize telecommunications and ICT technologies to help achieve a low-carbon society, promote a recycling-based society, and preserve biodiversity, while collaborating with customers, business partners, government agencies, educational institutions, NGOs, and NPOs.
NTT Communications Group Long-Term Vision Regarding Environmental Protection
In our view, humanity has a duty to turn the Earth back into a place where humans and all other living things are able to coexist indefinitely. To restore the Earth to such a state, first there needs to be a shift in values across society, for example in political, economic, educational and cultural spheres. Instead of exalting material wealth, we must embrace values that put priority on the sustainability of humanity and the natural environment. For there to be a shift in values, allowing the world to embark on change, it is of utmost importance that people around the world engage in dialogue and gain mutual understanding.
We will take advantage of the global reach of our telecommunications networks and the latest ICT advances to provide platforms enabling the exchange and sharing of knowledge, which is unevenly distributed across the world, and also to support communication among people around the globe. In this way, we can help to bring about a sustainable, spiritually rich society.
The NTT Communications Group will join hands with industry, governments, academia and communities around the world to pursue this vision.
In fiscal 2010, the NTT Communications Group formulated Green ICT Vision 2020, which sets forth new policies for environmental protection activities and targets for fiscal 2020. We are promoting our three "eco" initiatives of Green of ICT, Green by ICT, and Green with Team NTT, in order to help enrich and streamline social activities, and to support the harmonious coexistence of all living things on our beautiful planet.
The promotion of these initiatives enables us to address the need to achieve a low-carbon society, promote a recycling-based society, and preserve biodiversity, as well as to help create a society that is friendly to the global environment, humans, and other living things.
Green of ICT
Reducing the increasing environmental impact of ICT equipment and facilities through the use of technology and process innovations.
Green by ICT
Reducing society's environmental impact through the use of ICT to improve transportation efficiency for people and goods, and by moving away from resource-intensive operations to, for example, a paperless workplace.
Green with Team NTT
Initiatives to reduce environmental impact in employees homes and local communities.
Guided by Green ICT Vision 2020, we are working to realize a low-carbon society, promote a recycling-based society, and preserve biodiversity. We will reduce the environmental impact of all of our business activities. Our targets for fiscal 2020 are to reduce our greenhouse gas emissions to 318,000 t-CO2, (a reduction of more than 15%, from the fiscal 2008 level); achieve a final waste disposal rate of 2% or less; and reduce the volume of paper used per person to 8,500 sheets a year (a reduction of around 30%, from the fiscal 2008 level).
In fiscal 2010, we made active efforts to reduce paper consumption and our environmental impact through intensive management at the level of buildings and business sites.
Environmental Impact Reduction Initiatives, Targets and Achievements in Fiscal 2010
|Fiscal 2010 Target||Fiscal 2010 Achievements||Assess-
|Fiscal 2011 Initiatives||Fiscal 2020 Targets|
315,000 t-CO2 or less*1
||Target: 294,000 t-CO2 or less*1
||318,000 t-CO2 or less*2
(reduction of more than 15% from the fiscal 2008 level)
24,000 t-CO2 or less*1
||Target: 21,000 t-CO2 or less*1
|Waste||Recycling rate for dismantled telecom equipment||Target:
At least 99%
||Target: At least 99%
||Goal for all waste:
Final disposal rate*5 of 2% or lower
|Recycling rate for construction waste||Target:
Specified materials: At least 99%
Other: At least 84%
|Specified materials: 98.3%
Specified materials + metals: At least 99% Other: At least 75%
|Recycling rate for office waste||Target:
At least 70.0%
|72.4% (for a total emission volume of 3,460 tons)
||Target: At least 76%
|Paper usage (office paper, A4 size equivalent)||Target:
9,500 sheets per person
|9,314 sheets per person
9,300 sheets per person
|8,500 sheets per person
(30% reduction per person from the fiscal 2008 level)
Self-assessment: Good progress asically on target lightly behind target
(Scope: 14 domestic companies of the NTT Communications Group)
*1 The CO2 emission coefficient is 0.378 kg-CO2 per kWh.
*2 The CO2 emission coefficient is 0.33 kg-CO2 per kWh.
*3 Fire-tight covers (FTC) are used to protect communication cables from fire.
*4 Materials were reclassified in fiscal 2011.
*5 Final disposal rate is culculated as the volume of waste transported to the final processing site divided by the total volume of waste generated
In order to continuously promote environmental protection initiatives, we formed a working group for each issue, involving the entire NTT Group in tackling environmental issues.
As a general rule, we hold Environmental Protection Subcommittee meetings twice a year to formulate an overall plan encompassing a wide range of issues, including reduction of greenhouse gas emissions, reduction of waste, and promotion of environmental solutions. Through these meetings, we also share information on the results of actions taken and promote horizontal expansion of various initiatives.
From fiscal 2009, we streamlined the bases for environmental management at key global locations, and expanded the scope of environmental protection initiatives at telecommunications and data center buildings, as well as office buildings.
Environmental Protection Framework
Five companies within the NTT Communications Group had acquired ISO 14001 certification as of March 31, 2011.
Through contracts with outside environmental consultants, certified departments and companies undergo internal audits once a year to ensure appropriate implementation of environmental management and continual improvements that will allow a steady reduction of the environmental impact of business activities. Regular reviews and renewal examinations are also undertaken by an independent certification body. Outstanding issues are thus identified and remedial measures are swiftly taken. Besides initiatives centering on reduction of office paper and electricity usage and promotion of waste recycling, we are pursuing the following measures as part of our contribution to the creation of an environmentally friendly society.
ISO 14001-certified Company
|ISO 14001-certified Company||Date of Certification||Status of Initiatives|
|Main Initiatives Contributing to an Environmentally Friendly Society||Related Company Websites|
|NTT Communications Corp.||Procurement Dept. *||October 1999||
|Solution Services Dept. *
Engineering Division I, Engineering Division II, Planning Division
|NTT World Engineering Marine Corp.||July 2001||
|NTTPC Communications, Inc.||November 2003||
|NTT BizLink, Inc.||March 2007 (company-
|NTT FANET SYSTEMS Corp.||April 2007||
As of March 31, 2011
* indicates new organization names as of August 1, 2011
Figures inside parentheses indicate actual results from fiscal 2010.
NTT Communications tabulates environmental conservation cost (categories corresponding to business activities) and economic benefit associated with environmental conservation activities (real financial impact) in line with Environmental Accounting Guidelines 2005, issued by the Ministry of the Environment, and NTT Group Environmental Accounting Guidelines.
Total environmental conservation cost in fiscal 2010 was approximately 2,503 million yen, consisting of around 1,765 million yen in investments and around 738 million yen in expenses. This represents an increase of around 363 million yen compared to the previous fiscal year.
On the other hand, the economic benefits derived from the environmental conservation measures in fiscal 2010 included approximately 358 million yen gained from comprehensive implementation of environmental measures in offices, such as electricity usage reduction and expansion of the number of sites targeted. At the same time, the launch of the Mypage* website helped reduce mailing costs and paper usage, generating cost savings of approximately 540 million yen and new equipment purchases were reduced 647 million yen by reusing equipment. As a result, overall economic benefits amounted to around 1,644 million yen, an increase of around 519 million yen from the previous year.
A service providing notification via the Internet and/or email of billing information relating, for example, to NTT Communications telephone charges, and which also allows receipt display and printing. By using the Internet and email to notify customers of billing information instead of conventional printing and postage, it is quicker and easier for customers to locate relevant information. This contributes to protection of not only paper resources, but also energy resources required for printing and delivery.
Environmental Conservation Cost-Categories Corresponding to Business Activities (Million yen)
|(1) Business area cost||1,506.0||1,765.3||526.6||737.7|
|Breakdown||1. Pollution prevention costs||
|2. Global environmental conservation costs||
|3. Resource circulation costs||
|(2) Upstream / Downstream costs||
|(3) Administration costs||
|(4) R&D costs||
|(5) Social activity costs||
|(6) Environmental remediation costs||-||-||-||-|
Economic Benefit Associated with Environmental Conservation Activities (Real Financial Impact) (Million yen)
|Revenue||Revenues from sales (cables, metal scrap, etc.)||100.1||98.5|
|Cost reductions||Reductions in expenses derived from measures such as reduced electricity usage||2.1||358.1|
|Reductions in new item purchases generated by equipment reuse||594.2||647.0|
|Decrease in postal and paper costs from utilization of Mypage||428.7||540.3|
(Target period: April 1 - March 31)
(Scope: NTT Communications (non-consolidated))
Tabulation and disclosure: Figures were tabulated in line with the Ministry of Environment's Environmental Accounting Guidelines 2005 and NTT Group Environmental Accounting Guidelines. Expenses include personnel expenses but exclude depreciation.
Environmental awareness activities and environmental education, offered to all employees according to job type and description, have purposely been incorporated into CSR training and the NTT Communications Group is always seeking new ways to raise employee awareness of environmental matters. We have also been extending the scope of participation to include not just employees, but also their families and business partners.
In fiscal 2010, as part of the Green with Team NTT initiative, we implemented a range of environmental awareness activities and environmental education, including cleanup activities in various regions and the elimination of disposable chopsticks from cafeterias. Participation-oriented CSR activities were also held to raise awareness and educate our workforce about the environment.
We provide level-based classroom instruction and participatory seminars on a regular basis to executives, CSR promotion leaders (leaders who promote environmental conservation initiatives in each workplace), general employees, and newly hired employees.
As a result of our environmental education, there has been an increase in the number of kaizen (continual improvement) suggestions related to environmental protection submitted to the in-house company blog and Eco Suggestion Boxes. The NTT Communications Group is committed to listening to the suggestions of each of our employees, and to expanding our environmental protection initiatives in our business activities and office operations.
The NTT Communications Group has designated June as Environment Month, and the fifth day of every month as Environment Day, with the aim of increasing internal environmental awareness.
Working in close coordination with participation-oriented CSR activities, such as community cleanup activities and environmental beautification activities targeting rivers, the NTT Communications Group will strive to increase the awareness of employees in regard to environmental preservation activities.