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CSR Report 2011

Basic Philosophy and Environmental Management

Basic Philosophy and Environmental Management Biodiversity Conservation Global Warming Prevention Reduction of Waste Prevention of Environmental Pollution Reducing Environmental Impact Through Our Services Promoting and Using Internal Green ICT Site Data

To help bring about an environmentally friendly society and ensure that the Earth remains in a healthy state for future generations through our core businesses, we will make efforts to strengthen the framework of the NTT Communications Group for environmental management.  To this end, we will aggressively pursue protection of the global environment in all processes pertaining to all our business activities, ranging from procurement, to operation and waste disposal.

Basic Philosophy and Vision

NTT Communications Group Global Environmental Charter

The NTT Group has established the NTT Group Global Environmental Charter to promote group-wide consideration and action, from a global perspective, relating to environmental protection. This philosophy and policy form the basis for the NTT Communications Group Global Environmental Charter, which is being disseminated among employees of the Group as a set of guidelines for implementation of environmental protection activities.
In fiscal 2010, based on the NTT Communications Medium- and Long-Term Environmental Vision, we added a guideline on actions for preserving biodiversity to the Basic policy.

NTT Communications Group Global Environmental Charter

Our Basic Philosophy
The NTT Communications Group will actively pursue conservation of the global environment and help to bring about an environmentally friendly society through all facets of its creation and provision of high quality services benefiting customers across the globe.

Our Basic Policy
The following policies apply to all our business activities.

1. Fulfillment of corporate responsibilities
We will comply with all domestic and overseas laws and regulations relating to environmental conservation as a matter of course and we will endeavor, having assessed the environmental impact of our business activities, to prevent pollution of the environment and seek continual improvements based on established targets in areas including energy and resource conservation and waste reduction.

2. Support initiatives for an environmentally friendly society
We will, through the development and provision of information-sharing platforms relating to environmental conservation and recycling as well as networking services enabling teleworking and other new lifestyle approaches, help to bring about a society with a low environmental impact which is friendly to people and to the Earth.

3. Contribution to the environment through social interaction
We will endeavor to support day-to-day environmental protection activities in partnership with local communities and government authorities.

4. Disclosure of environmental information
We will disclose environmental information and engage in relevant communication both internally and externally.

5. Biodiversity preservation and sustainable utilization (ecosystem preservation and sustainable utilization)
We will promote harmonious coexistence with the natural world by recognizing the benefits we receive from ecosystems and the impact of our business activities upon them (in addition to taking action to reduce environmental impact).

 

NTT Communications Group Long-Term Vision Regarding Environmental Protection

We established the Long-Term Vision Regarding Environmental Protection as a guide for carrying out environmental preservation and protection activities. As a concrete step toward achieving this vision, we also established the Green ICT Vision 2020 in fiscal 2010. Our goal is to help create a society that is friendly to the global environment, humans, and other living things. We will therefore utilize telecommunications and ICT technologies to help achieve a low-carbon society, promote a recycling-based society, and preserve biodiversity, while collaborating with customers, business partners, government agencies, educational institutions, NGOs, and NPOs.

NTT Communications Group Long-Term Vision Regarding Environmental Protection

In our view, humanity has a duty to turn the Earth back into a place where humans and all other living things are able to coexist indefinitely. To restore the Earth to such a state, first there needs to be a shift in values across society, for example in political, economic, educational and cultural spheres. Instead of exalting material wealth, we must embrace values that put priority on the sustainability of humanity and the natural environment. For there to be a shift in values, allowing the world to embark on change, it is of utmost importance that people around the world engage in dialogue and gain mutual understanding.
We will take advantage of the global reach of our telecommunications networks and the latest ICT advances to provide platforms enabling the exchange and sharing of knowledge, which is unevenly distributed across the world, and also to support communication among people around the globe. In this way, we can help to bring about a sustainable, spiritually rich society.
The NTT Communications Group will join hands with industry, governments, academia and communities around the world to pursue this vision.

 

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Green ICT Vision 2020

In fiscal 2010, the NTT Communications Group formulated Green ICT Vision 2020, which sets forth new policies for environmental protection activities and targets for fiscal 2020. We are promoting our three "eco" initiatives of Green of ICT, Green by ICT, and Green with Team NTT, in order to help enrich and streamline social activities, and to support the harmonious coexistence of all living things on our beautiful planet.
The promotion of these initiatives enables us to address the need to achieve a low-carbon society, promote a recycling-based society, and preserve biodiversity, as well as to help create a society that is friendly to the global environment, humans, and other living things.

  • Green of ICT
    Reducing the increasing environmental impact of ICT equipment and facilities through the use of technology and process innovations.

  • Green by ICT
    Reducing society's environmental impact through the use of ICT to improve transportation efficiency for people and goods, and by moving away from resource-intensive operations to, for example, a paperless workplace.

  • Green with Team NTT
    Initiatives to reduce environmental impact in employees homes and local communities.

Fiscal 2010 Results and Fiscal 2020 Targets

Guided by Green ICT Vision 2020, we are working to realize a low-carbon society, promote a recycling-based society, and preserve biodiversity. We will reduce the environmental impact of all of our business activities. Our targets for fiscal 2020 are to reduce our greenhouse gas emissions to 318,000 t-CO2, (a reduction of more than 15%, from the fiscal 2008 level); achieve a final waste disposal rate of 2% or less; and reduce the volume of paper used per person to 8,500 sheets a year (a reduction of around 30%, from the fiscal 2008 level).
In fiscal 2010, we made active efforts to reduce paper consumption and our environmental impact through intensive management at the level of buildings and business sites.

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Environmental Impact Reduction Initiatives, Targets and Achievements in Fiscal 2010

  Fiscal 2010 Target Fiscal 2010 Achievements Assess-
ment
Fiscal 2011 Initiatives Fiscal 2020 Targets
CO2 emissions Telecom
equipment
Target:
315,000 t-CO2 or less*1
297,000 t-CO2*1
  • · Outdoor units for air conditioners and filter cleaning: reduction of 1,944 tons
  • · Turning off idle equipment: reduction of 1,394 tons
  • · Upgrading older air conditioners: reduction of 960 tons
  • · Raising temperatures slightly in machine room cooling systems: reduction of 742 tons
  • · Close wireless stations: reduction of 36 tons
  • · Upgrading facilities (higher capacity and conversion to DC): reduction of 1,073 tons
  • · Reducing use of older facilities as a result of service elimination: reduction of 2,531 tons
  • · Installing solar power systems: reduction of 82 tons
Good progress Target: 294,000 t-CO2 or less*1
  • · Outdoor units for air conditioners and filter cleaning: reduction of 3,032 tons
  • · Turning off idle equipment: reduction of 1,247 tons
  • · Upgrading older air conditioners: reduction of 1,026 tons
  • · Raising temperatures slightly in machine room cooling systems: reduction of 890 tons
  • · Close wireless stations: reduction of 0 tons
  • · Upgrading facilities (higher capacity and conversion to DC): reduction of 733 tons
  • · Reducing use of older facilities as a result service elimination: reduction of 1,434 tons
  • · Installing solar power systems: reduction of 85 tons
318,000 t-CO2 or less*2
(reduction of more than 15% from the fiscal 2008 level)
Offices Target:
24,000 t-CO2 or less*1
22,000 t-CO2*1
  • · Installing reflector lights and adopting automatic light level adjustment systems
  • · Lowering blinds before leaving the office, and ensuring that lights are turned off when not in use
  • · Continued promotion of dressing warmer in winter and cooler in summer
Good progress Target: 21,000 t-CO2 or less*1
  • · Using energy-efficient PC settings, unplugging PC power cables when leaving the office, turning off PCs when not in use
  • · Selective operation of elevators and air conditioning systems
  • · Continued promotion of dressing warmer in winter and cooler in summer
Waste Recycling rate for dismantled telecom equipment Target:
At least 99%
96%
  • · Improving the recycling rate for glass and ceramic scrap (glass scrap, FTC,*3 and ball insulators)
lightly behind target Target: At least 99%
  • · Internally using dismantled telecom equipment
  • · Promoting the internal use of unneeded articles of inventory and other items
  • · Promoting further recycling, including at Group companies
Goal for all waste:
Final disposal rate*5 of 2% or lower
Recycling rate for construction waste Target:
Specified materials: At least 99%
Other: At least 84%
Specified materials: 98.3%
Other: 92.0%
  • · Promoting measures to reduce final disposal volume
  • · Completely eliminating waste that must be transported directly to final disposal plants
  • · Promoting subcontracting to processing companies with higher recycling rates
lightly behind target Target*4:
Specified materials + metals: At least 99% Other: At least 75%
  • · Promoting measures to reduce final disposal volume
  • · Completely eliminating waste that must be transported directly to final disposal plants
  • · Promoting subcontracting to processing companies with higher recycling rates
 
Recycling rate for office waste Target:
At least 70.0%
72.4% (for a total emission volume of 3,460 tons)
  • · Recycling plastic waste
  • · Promoting thermal recycling
  • · Highlighting best practices from each organization
asically on target Target: At least 76%
  • · Promoting thermal recycling
  • · Intensive management at the building level
 
Paper usage (office paper, A4 size equivalent) Target:
9,500 sheets per person
9,314 sheets per person
  • · Visualizing paper usage status (double-sided printing rate, consolidated printing rate)
  • · Highlighting best practices from each organization
  • · Promoting the use of a video conferencing system
Good progress Target:
9,300 sheets per person
  • · Strengthen measures at the level of individual organizations based on data on multi-function printer usage
  • · Introduce ICT equipment and other devices that realize a paperless working style
8,500 sheets per person
(30% reduction per person from the fiscal 2008 level)

Self-assessment: Good progress Good progress asically on target asically on target lightly behind target lightly behind target

(Scope: 14 domestic companies of the NTT Communications Group)


*1 The CO2 emission coefficient is 0.378 kg-CO2 per kWh.
*2 The CO2 emission coefficient is 0.33 kg-CO2 per kWh.
*3 Fire-tight covers (FTC) are used to protect communication cables from fire.
*4 Materials were reclassified in fiscal 2011.
*5 Final disposal rate is culculated as the volume of waste transported to the final processing site divided by the total volume of waste generated

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Environmental Impact of Business Activities

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Environmental Management Structure

Framework and Fiscal 2010 Actions

In order to continuously promote environmental protection initiatives, we formed a working group for each issue, involving the entire NTT Group in tackling environmental issues.
As a general rule, we hold Environmental Protection Subcommittee meetings twice a year to formulate an overall plan encompassing a wide range of issues, including reduction of greenhouse gas emissions, reduction of waste, and promotion of environmental solutions. Through these meetings, we also share information on the results of actions taken and promote horizontal expansion of various initiatives.
From fiscal 2009, we streamlined the bases for environmental management at key global locations, and expanded the scope of environmental protection initiatives at telecommunications and data center buildings, as well as office buildings.

Environmental Protection Framework

Environmental Protection Framework

Click here for an enlarged diagram showing the environmental protection framework Another Window Opens.

ISO 14001 Certification

Five companies within the NTT Communications Group had acquired ISO 14001 certification as of March 31, 2011.
Through contracts with outside environmental consultants, certified departments and companies undergo internal audits once a year to ensure appropriate implementation of environmental management and continual improvements that will allow a steady reduction of the environmental impact of business activities. Regular reviews and renewal examinations are also undertaken by an independent certification body. Outstanding issues are thus identified and remedial measures are swiftly taken. Besides initiatives centering on reduction of office paper and electricity usage and promotion of waste recycling, we are pursuing the following measures as part of our contribution to the creation of an environmentally friendly society.

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ISO 14001-certified Company

ISO 14001-certified Company Date of Certification Status of Initiatives
Main Initiatives Contributing to an Environmentally Friendly Society Related Company Websites
NTT Communications Corp. Procurement Dept. * October 1999
  • · Promoted procurement of energy-saving ICT equipment in line with the adoption of the Energy Performance Guidelines
  • · Cleaned a park in Tokyo twice
  • · Held a rummage sale of goods brought in by employees, donating the proceeds to the Japan Fund for Global Environment.
  • · Held internal and external seminars to raise awareness of the environment
 
Solution Services Dept. *
Engineering Division I, Engineering Division II, Planning Division
March 2004
  • · Provided ICT solutions, such as video conferencing systems, that help achieve a low environmental impact society
  • · Created environmentally friendly proposals and designs
  • · Ensured proper disposal of industrial waste
  • · Enhanced employee awareness of the environment through employee seminars (held annually) and other activities
NTT World Engineering Marine Corp. July 2001
  • · Reduced fuel consumption of the vessels that lay submarine cable by implementing an energy-saving operation policy
  • · Implemented paper usage reduction policies, including introducing paperless meetings (using PCs)
  • · Promoted introduction of video conferencing systems
  • · Ensured proper disposal of industrial waste
  • · Improved the environmental awareness of all employees through education
NTTPC Communications, Inc. November 2003
  • · Developed framework by assigning internal energy managers following the enforcement of the Law concerning the Rational Use of Energy
  • · Environmentally friendly data center employing solar power, DC power supply and rooftop greenery
  • · Installation of an eco-friendly tea dispenser requiring personal cups, as a replacement for a vending machine using paper cups, in an effort to contribute to global environmental protection.
  • · Reduced paper usage through the introduction of multi-function printers (by approximately 23% from the previous year)
  • · Raised awareness of the importance of a recycling-oriented society and the environment through the Shiroi Satoyama Forest Preservation Activity
  • · Fostered environmental awareness by ensuring all employees take an environmental e-learning class, and implemented a management system (one class held)
 
NTT BizLink, Inc. March 2007 (company-
wide)
  • · The ordering rate for environmentally friendly pamphlets reached 100% for the fourth year in a row
  • · Reduced copy paper usage (by 16% from the previous year)
  • · Reduced the amount of office supplies purchased (by 44% from the previous year)
  • · Reduced electricity usage (by 6% from the previous year)
  • · Participated in the Ecocap Movement of collecting and selling used plastic bottle caps to fund vaccines (collected enough bottle caps for 42 vaccine doses)
  • · Implemented a training session on greenhouse gas emissions trading led by an external guest instructor, as well as an internal EMS training seminar.
  • · Reduced CO2 emissions by promoting green ICT (provided data center-related services and video conferencing services; reduction of 176,842 t-CO2 per year compared to conventional methods)
NTT FANET SYSTEMS Corp. April 2007
  • · Conserved power by fine-tuning PC power settings, monitor brightness level and other parameters; turned off fluorescent lights during the day; fully adopted cooler dress in summer and warmer dress in winter.
  • · Reduced paper usage by enforcing double-sided and reduced-size printing.
  • · Enforced the reuse of waste paper
  • · Promoted green purchasing
  • · Reused and recycled all unneeded PCs
 

As of March 31, 2011
* indicates new organization names as of August 1, 2011
Figures inside parentheses indicate actual results from fiscal 2010.

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Environmental Accounting

Environmental Accounting in fiscal 2010

NTT Communications tabulates environmental conservation cost (categories corresponding to business activities) and economic benefit associated with environmental conservation activities (real financial impact) in line with Environmental Accounting Guidelines 2005, issued by the Ministry of the Environment, and NTT Group Environmental Accounting Guidelines.
Total environmental conservation cost in fiscal 2010 was approximately 2,503 million yen, consisting of around 1,765 million yen in investments and around 738 million yen in expenses. This represents an increase of around 363 million yen compared to the previous fiscal year.
On the other hand, the economic benefits derived from the environmental conservation measures in fiscal 2010 included approximately 358 million yen gained from comprehensive implementation of environmental measures in offices, such as electricity usage reduction and expansion of the number of sites targeted. At the same time, the launch of the Mypage* website helped reduce mailing costs and paper usage, generating cost savings of approximately 540 million yen and new equipment purchases were reduced 647 million yen by reusing equipment. As a result, overall economic benefits amounted to around 1,644 million yen, an increase of around 519 million yen from the previous year.

* Mypage
A service providing notification via the Internet and/or email of billing information relating, for example, to NTT Communications telephone charges, and which also allows receipt display and printing. By using the Internet and email to notify customers of billing information instead of conventional printing and postage, it is quicker and easier for customers to locate relevant information. This contributes to protection of not only paper resources, but also energy resources required for printing and delivery.

Environmental Conservation Cost-Categories Corresponding to Business Activities (Million yen)

Category Key measures Investment Expenses
FY2009
FY2010 FY2009
FY2010
(1) Business area cost   1,506.0 1,765.3 526.6 737.7
Breakdown 1. Pollution prevention costs
  • · Asbestos removal and disposal, etc.
  • · Oil tank facility for engine generator
355.2 477.0 36.1 23.1
2. Global environmental conservation costs
  • · Maintenance expenses for air-conditioning facilities for machinery rooms
  • · Air-conditioning facilities for machinery rooms
1,150.9 1,276.5 85.8 109.8
3. Resource circulation costs
  • · Waste disposal and reuse expenses
- - 404.6 496.3
(2) Upstream / Downstream costs
    · Mypage system improvements
- 11.8 31.7 7.0
(3) Administration costs
  • · Greening of buildings; usage fees for environmental information system
- - 64.5 91.6
(4) R&D costs
  • · NTT Communications' portion of holding company's environmental R&D expenses
- - 6.2 -
(5) Social activity costs
  • · Donations to environmental conservation organizations
- - 5.0 9.9
(6) Environmental remediation costs   - - - -
Total   1,506.0 1,765.3 634.0 737.7

Economic Benefit Associated with Environmental Conservation Activities (Real Financial Impact) (Million yen)

    FY2009 FY2010
Revenue Revenues from sales (cables, metal scrap, etc.) 100.1 98.5
Cost reductions Reductions in expenses derived from measures such as reduced electricity usage 2.1 358.1
Reductions in new item purchases generated by equipment reuse 594.2 647.0
Decrease in postal and paper costs from utilization of Mypage 428.7 540.3
Total 1,125.1 1,643.9

(Target period: April 1 - March 31)
(Scope: NTT Communications (non-consolidated))
Tabulation and disclosure: Figures were tabulated in line with the Ministry of Environment's Environmental Accounting Guidelines 2005 and NTT Group Environmental Accounting Guidelines. Expenses include personnel expenses but exclude depreciation.

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Environmental Education

Initiatives in Environmental Education

Environmental awareness activities and environmental education, offered to all employees according to job type and description, have purposely been incorporated into CSR training and the NTT Communications Group is always seeking new ways to raise employee awareness of environmental matters. We have also been extending the scope of participation to include not just employees, but also their families and business partners.
In fiscal 2010, as part of the Green with Team NTT initiative, we implemented a range of environmental awareness activities and environmental education, including cleanup activities in various regions and the elimination of disposable chopsticks from cafeterias. Participation-oriented CSR activities were also held to raise awareness and educate our workforce about the environment.

Objective/Level-Based Training

We provide level-based classroom instruction and participatory seminars on a regular basis to executives, CSR promotion leaders (leaders who promote environmental conservation initiatives in each workplace), general employees, and newly hired employees.
As a result of our environmental education, there has been an increase in the number of kaizen (continual improvement) suggestions related to environmental protection submitted to the in-house company blog and Eco Suggestion Boxes. The NTT Communications Group is committed to listening to the suggestions of each of our employees, and to expanding our environmental protection initiatives in our business activities and office operations.

  • Publishing of pamphlets using a printing method that does not require heating to dry the ink
  • Stopping the supply of hot water to lavatories (in summer)
  • Introduction of automatic light level adjustment systems
  • Use of automated blinds to improve air-conditioning efficiency
  • Installation of toner-saving software
  • Standardization of items to be sorted inside buildings
  • Elimination of disposable chopsticks from cafeterias
  • Reduction in the number of print copies for shared viewing (one set per room as a rule)
  • Introduction of personal cups

Environment Day Established

The NTT Communications Group has designated June as Environment Month, and the fifth day of every month as Environment Day, with the aim of increasing internal environmental awareness.
Working in close coordination with participation-oriented CSR activities, such as community cleanup activities and environmental beautification activities targeting rivers, the NTT Communications Group will strive to increase the awareness of employees in regard to environmental preservation activities.