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CSR Report 2010

Contributing to Society

Contributing to Society

Under our Basic CSR Policy, we work toward improvements in information and communication technology (ICT) and ensuring information security, and provide stable, highly reliable information and telecommunications services worldwide. Furthermore, through the provision of new business models, we contribute to the creation of a society in which all kinds of people can participate.

Maintaining Stable and Reliable Telecommunications Services
We provide a global communications network with advanced network technologies to support a sophisticated information society while our high-quality maintenance systems contribute to a society that is disaster resilient.

Information Security in Telecommunication Services
NTT Communications strives to ensure information security because we put the customer first. We are helping to bring about a network society where customers enjoy greater safety and peace of mind.

Using ICT to Solve Social Issues
By generating new business models and lifestyles through ICT services, NTT Communications is contributing to the creation of a fully inclusive society.

Faithfully Serving Our Customers
We endeavor to increase customer satisfaction through rapid and sincere responses to customer feedback, and are working to create a system that guarantees high-quality service.

Our Relationship with Society
Under our Social Action Principles, we operate in harmony with society and make a variety of contributions to international and local communities as a good corporate citizen.

Our Relationship with Government
We help make the Internet safer and more secure by collaborating in governmental research and development and educational programs.

Our Relationship with Suppliers
NTT Communications established the CSR Procurement Policy to build strong ties based on trust with suppliers and all other business partners, and to ensure transactions are entered into in fairness and good faith.

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