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CSR Report 2010
We launched our Human Resource Management (HRM) policy in April 2006 to draw on employee experience and encourage teamwork.
This policy encourages continuous improvement, by defining ideal employees and desired skills, assessing individuals' skills to identify areas needing improvement, and creating an effective job assignment and training plan to close the skill gap.
In fiscal 2009, we extended our training framework to seconded employees from other Group companies. Through this initiative, training guidelines at Group companies are gradually being set, and training was newly provided to 1,070 seconded employees at 32 Group companies.
We plan to promote human resource development based on our HRM policy, and aim to reinforce business competitiveness brought on by accelerating company's globalization.
| The ideal employee | An on-site professional who draws on technical skills and experience to proudly serve customers, proactively makes and executes decisions as a team player, and optimizes added value through the team. |
|---|---|
| Recruiting policy | Recruit diverse people who will strengthen the competitiveness of the NTT Communications Group by supporting its globalization and managing changes in its business structure. |
| Assignments and training | Ensure professional advancement through experience by instituting a program to cultivate professionals who are proactive from a company-wide standpoint and fully utilize their skills in their area of expertise while broadening knowledge, and transfer employees across sections so they can amass experience throughout the value chain. |
| Goal-setting and personnel evaluation | Use a simple framework to strengthen daily communication between managers and subordinates, set goals from the bottom up, and optimize teamwork. |
Diversity management is attracting attention as a means to utilize various concepts of values from a diverse workforce. NTT Communications and its entire Group believe that by engaging in HRM from a global perspective, it will lead to resolving management issues.
In fiscal 2009, we encouraged global HRM through the following measures and are continuing to implement them throughout our operations.
1. Promote the global use of human resources (by increasing opportunities for international exchanges and transfers between overseas subsidiaries.)
2. Offer individual opportunities for personal growth (by expanding our training programs.)
3. Aim for the integration and support of teamwork throughout the entire Group (by promoting a collective philosophy and vision.)
We improve employee skills and encourage career development through an array of training programs.
We provide rotational training for new employees, mainly in business units that deal directly with customers. The goal here is to cultivate customer-oriented mindsets and encourage these employees to gain objective perspectives on individual operations.
After the junior training period, employees move to the professional human resources development program, where they discuss their career development plans with supervisors and choose courses accordingly.
After an employee has been with us for three years, we encourage their development as a professional human resource and their growth through real onsite experience based on employee Career Development Plans. In fiscal 2009, we established the “Mid-Career Training” program for employees in their fifth year with the company who has reached the point where the promotion of hands-on mid-management experience is needed.
We develop practical and systematic training menus, partly based on employee survey results.
| January through December 2007 | January through December 2008 | January through December 2009 | |
|---|---|---|---|
| Employees undertaking group training | 6,173 | 4,052 | 2,817 |
| Employees trained at external facilities | 3,194 | 2,827 | 2,762 |
*Scope: NTT Communications (non-consolidated)
We also hold training classes for second-year employees, new section chiefs, new managers, and second-year managers' opportunities to reflect upon what they have learned so far. We offer opportunities for our senior executives to participate in the trainings and discuss management issues directly with employees.
Participants greatly value the discussions about management specifics. We will arrange more such gatherings in the years ahead.
| Fiscal 2007 | Fiscal 2008 | Fiscal 2009 | |
|---|---|---|---|
| Meetings for dialog | 11 | 12 | 12 |
| Number of participants | 990 | 817 | 833 |
*Scope: NTT Communications (non-consolidated)
We established this system to provide employees challenging opportunities to maximize their potential in a wide range of fields.
An internal job posting system has been introduced for jobs within the NTT Communications Group and NTT Group, and is widely used particularly by younger employees who are in the earlier stages of their career.
We will continue to use this system to help employees build their careers and energize the entire organization.
| Fiscal 2007 | Fiscal 2008 | Fiscal 2009 | ||||
|---|---|---|---|---|---|---|
| Number of applications |
Number of transfers | Number of applications |
Number of transfers | Number of applications |
Number of transfers | |
| Within NTT Coms Group | 140 | 71 | 40 | 19 | 9 | 3 |
| To other NTT Group companies | 152 | 108 | 163 | 69 | 132 | 54 |
*Scope: entire NTT Group
To further motivate our employees, we introduced a performance evaluation and compensation system that values results. This system places importance on fairness and transparency, and does not tolerate discrimination of any kind, including, for example, gender-based discrimination.
Accurately assessing employees' performance against their goals is a crucial aspect of this system. Therefore, after voluntarily setting their own goals and assessing their results, employees participate in semiannual performance review meetings with their supervisors to ensure agreement on the results of their job performance evaluation.
In April 2010, we revised our training program to develop truly capable workers by establishing a set training period for younger employees, and to better evaluate the duration and enthusiasm of their challenges.
| Fiscal 2007 | Fiscal 2008 | Fiscal 2009 | |
|---|---|---|---|
| Number of employees | 8,550 | 8,360 | 8,350 |
| Male | 7,650 | 7,455 | 7,410 |
| Female | 900 | 905 | 940 |
| New employees | 212 | 201 | 196 |
|---|---|---|---|
| Male | 148 | 146 | 144 |
| Female | 64 | 55 | 52 |
*Scope: NTT Communications (non-consolidated), excluding seconded employees