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CSR Report 2010
The NTT Communications Group actively utilizes in-house ICT to improve operational efficiency and reduce environmental impact.
Utilizing thin client terminals reduce power consumption through server sharing. which leads to reduced transportation and paper usage. Thin client terminals are also used for improving security since unable to store data.
As of March 31, 2010, approximately 3,400 NTT Communications employees (during childcare leave) were using thin client terminals for working in remote locations as e-Work. Total usage in fiscal 2009 was around 540,000 hours, which was a reduction of 190 t-CO2 compared to conventional methods.
The Mobile Connect Service provided by NTT Communications enables users to remotely send and receive business emails and check their schedules by mobile phones. As of June 30, 2010, approximately 13,500 employees were using the Mobile Connect Service, achieving work that both reduces transportation and is friendly to the environment.
As a global company, the NTT Communications Group is actively utilizing video conferencing to reduce business trips and paper usage. In fiscal 2009, the average monthly usage was 565 times, up 37% from fiscal 2008 (when the monthly usage was 390 times).
Since supporting the communication needs of people throughout the world is our primary line of business, we use video conferencing as a familiar mode of communication in our daily business operations, in order to reduce the environmental impact associated with transportation. For this special feature, we used our video conferencing system to conduct a discussion on various environmental actions being taken in our offices, and to nurture collaboration and a sense of solidarity within the NTT Communications Group.
In fiscal 2009, we set up the Office Database Visualization Site on our intranet, which enables each in-house organization to view the electricity and paper usage of offices, as well as the volume of waste generated, to assist each organization in taking autonomous initiatives. As for electricity, the installation of reflectors for fluorescent light bulbs and LED lights helped reduce the amount of electricity used for lighting by 20%, or 65 tons of CO2 a year. We have also installed IC card systems for multifunction printers and are reducing paper usage. Regarding the sorting of trash, we worked on improving the recycling rate, for example creating easy-to-understand posters showing actual examples of different kinds of trash.
In fiscal 2010, we are expanding the number of buildings to be included on the Office Database Visualization Site. In order to reduce electricity usage, we are promoting the installation of lower power consumption personal computers, and are ensuring that power-saving settings are used on all personal computers. We are also encouraging paperless meetings, double-sided and consolidated printing, and an improved thermal recycling rate for trash.
China is continuing to develop at an amazing pace and became the world's largest emitter of CO2 emissions in 2007. At the same time, Chinese people's awareness of environmental issues and recycling has also been increasing. NTT Communications China has implemented a number of environmentally conscious steps including ensuring that lights are turned off during lunch breaks and power-saving settings are used on all personal computers, and reducing paper cup usage by encouraging employees to bring their own reusable cups. It is also assessing and reducing monthly paper usage using a tool called "PrintOne," which uses consolidated printing, double-sided printing, and black-and-white printing as the default settings.
As part of global warming mitigation measures, NTT Communications China is also implementing other measures, such as setting air conditioners to higher temperatures and encouraging employees to dress in cooler clothes, and encouraging the use of a video conferencing system to reduce the number of business trips to locations in China. Other CSR initiatives as a future plan include earthquake relief and afforestation activities.
NTT World Engineering Marine (NTT-WE Marine), which lays and maintains submarine cables, introduced an electric propulsion system for its cable-laying vessels, and is working to reduce energy consumption and CO2 emissions by controlling the number of engines driven by the generator during trips. Furthermore, in addition to encouraging the use of video conferencing, the company has been actively using web conferences since fiscal 2009. Whereas all meetings used to be paper based, NTT-WE Marine is now moving to paperless meetings, significantly reducing its paper usage. It is also using a file server to promote information sharing and reduce the volume of paper-based data.
The company's other initiatives for reducing energy consumption include recommending the use of a paperless electronic approval system, complete sorting of trash, double-sided and black-and-white printing, and lights-off during lunch breaks.
As a result of companywide efforts to assess and reduce copy paper usage, the cost of office supplies, and electricity usage, NTT BizLink succeeded in reducing its paper usage by 10%, office supply purchases by 27%, and electricity usage by 18% in fiscal 2009 compared to fiscal 2008. The company also improved its trash recycling rate by establishing more detailed sorting categories, such as PET bottles and lunch containers, in addition to burnable and nonburnable trash.
Furthermore, for items such as pamphlets, the company ensures the use of FSC-certified paper and soy ink, and since fiscal 2008 has created all of its pamphlets using an environmentally friendly printing method. NTT BizLink is making more of its mandatory employee seminars paperless through the use of projectors, resulting in a reduction of copy paper usage by approximately 10,000 sheets. Furthermore, the Ecocap Recycling Movement, which has been promoted in collaboration with the company's labor union, collected 25,600 PET bottle caps, which is enough to purchase 32 vaccine doses for children in developing countries.
Under the leadership of the Environmental Protection Office, the NTT Communications Group is reviewing and implementing environmental protection measures throughout its offices. The Environmental Protection Promotion Subcommittee meeting is held twice a year and is attended by all Group Companies in Japan. At the meeting, companies share the status of the initiatives they are taking, describe the issues they face, and discuss creative ways of implementing various measures. To expand our efforts globally, in fiscal 2009 we began sending groups of trained employees to assess the status of environmental measures being taken at overseas subsidiaries—NTT America, NTT Europe, NTT Communications China, and NTT Singapore—and to share the initiatives being taken in Japan.
In fiscal 2010, we will promote policies that take into account each country's legal system, culture, and customs, in addition to basic initiatives such as the promotion of video conferencing and the reduction of paper usage. Our plan is to fully establish and accelerate environmental protection activities with a sense of company solidarity.
Environmental measures implemented at offices are supported by the daily efforts of each employee. By sharing the results of these steady efforts through the Office Database Visualization Site, the Environmental Protection Office helps each organization analyze its own data and drive the PDCA cycle for environmental measures being implemented at its offices. It will also work on improving employee environmental awareness by establishing environmentally friendly in-house infrastructures on a global scale.
NTT BizLink's Multi-Location Video Conferencing Connection Service connects multiple locations simultaneously for video conferences. Customers can easily utilize this stable service any time without having to invest in video conferencing equipment or lines themselves. The full support provided by our dedicated staff means that customers need not concern themselves with complex procedures for managing or operating video conferences, but can simply enjoy their benefits.
In terms of environmental benefits, video conferences significantly reduce the environmental impact associated with transportation compared to a conventional scenario in which attendees have to travel to a meeting venue using transportation means such as airplanes, trains, and buses. In fiscal 2009, our video conferencing service reduced CO2 emissions by 137,891 tons (or 97%) compared to conventional means.
This service has been evaluated based on NTT Group's Environmental Solutions Label System and certified as an environmentally friendly service.
NTT Communications was awarded first place in the Communication Services Category of the 13th Nihon Keizai Shinbun Environmental Management Survey. In order to meet our medium- and long-term goals, the entire NTT Communications Group will endeavor to strengthen measures for mitigating global warming, and to improve waste recycling rates and reduce paper usage.
The Eco Printing Grand Prize Contest was started in 2007 by the Eco Printing Society, which researches environmentally friendly printing methods. The NTT Communications Group is proud to announce that our CSR Report 2009 received the Ongoing Excellence Award in the Environmental/CSR Report 2009 category in the Third Eco Printing Grand Prize Contest.