CSR Index 2010

Based on our basic CSR policy, we established indices for the actions we take to contribute to society, protect the environment, and show our respect to employees. We perform self-assessment on the results of these indices, then revise and improve upon them for the following year.

NTT Communications Group NTT Communications

Measures and actions	Fiscal 2009 results	Comparison to previous year	Self-assessment	Fiscal 2010 target
CSR Management
Continual CSR Comittee sessions	2 times	-	-	-
Corporate Governance
Regular Board of Directors meetings	24 times	-	-	-
Regular Board of Corporate Auditors meetings	19 times	-	-	-
Regular Executive Council meetings	47 times	-	-	-
Regular Market-in Promotion Council meetings	47 times	-	-	-
Compliance
Classes on compliance at all workplaces	21,209 attendees (705 times)	plus 117 employees		Employees within the entire group
Questionnaire on corporate ethics	Collection rate: 95.6%	plus 1.1%		96% or more
Risk Management
Business risk management study group	53 attendees	-	-	All employees who travel overseas on business or who are transferred overseas

NTT Communications Group NTT Communications

Measures and actions	Fiscal 2009 results	Comparison to previous year	Self-assessment	Fiscal 2010 target
Faithfully Serving Our Customers
24-hour-a-day network service	Service uptime: 99.999%	-	-	100.00%
Communication service coverage	Provided in 159 countries/areas	-	-	-
Training to create highly skilled engineers	176 times (1,049 attendees)	plus 83 times		200 times
Certification system for highly skilled operators	22 employees certified	plus 7 employees		33 employees
Contributing to Local Communities
CSR activities for employee participation	549 attendees (8 times)	-	-	-
Internet classes	32 attendees (2 times)	-	-	-
Encouraging donations to charitable organizations and relief funds, as well as volunteer activities	Total amount: 55.49 million yen	-	-	-
Our Relationship with Suppliers
Meetings with suppliers to explain procurement procedures	2 times	-	-	-

NTT Communications Group NTT Communications

Measures and actions	Fiscal 2009 results	Comparison to previous year	Self-assessment	Fiscal 2010 target
Environment Management
Environmental efficiency index for CO2 emissions	3.27 (million yen in sales/tons of CO2 emitted)	minus 0.98 points		-
Environmental efficiency index for waste processing	277 (million yen in sales/tons of final disposal volume)	plus 55.5 points		-
Environmental efficiency index for paper usage	343 (million yen in sales/tons of paper used)	minus 37.9 points		-
Environmental communications initiatives	2 times (68 attendees)	-	-	-
Global Warming Prevention
Greenhouse gas emissions*	330,000 tons	plus 43,000 tons		339,000 tons or less
	Telecommunications: 306,000 tons	plus 25,000 tons		315,000 tons or less
	Offices: 24,000 tons	pus 18,000 tons		24,000 tons or less
Greenhouse gas emissions (other than CO2)	CH4: 202 t-CO2	minus 25 t-CO2		-
	N2O: 96 t-CO2	minus 74 t-CO2		-
	HFC: 0.1 t-CO2	minus 6.9 t-CO2		-
Electricity consumption	809.75 million kWh	plus 130.18 million kWh		-
	Telecommunications: 763.95 million kWh	plus 98.61 million kWh		-
	Offices: 45.80 million kWh	plus 31.57 million kWh		-
Fuel consumption	620,000 liters	minus 1.16 million liters		-
Number of electronic invoice subscribers	4.94 million people registered	plus 740 thousand employees		-
Promoting clean energy such as photovoltaic power generation	Amount of power generated: 10.11 million kWh	minus 1.39 million kWh		-
Reduction of Waste
Promoting recycling of dismantled telecommunications equipment	Recycling rate: 99.7%	plus 0.6%		Recycling rate: 99% or more
Promoting recycling of construction equipment	Recycling rate: 94.1%	minus 1.9%		-
	Designated materials: 99.7%	plus 0.8%		Designated materials: 99% or more
	Other materials: 73.9%	minus 5.6%		Other materials: 84% or more
Promoting recycling of office waste**	Recycling rate: 64.6%	minus 3.6%		Recycling rate: 70% or more
Reducing paper consumption in offices	Paper consumed per employee (A4 equivalent): 10,515 sheets	minus 15.3%		Paper consumed per employee (A4 equivalent): 9,500 sheets
Prevention of Environmental Pollution
Investigating soil contamination	Not applicable	-	-	-
Water consumption	130,000 m3	minus 710,000 m3		-
Comprehensive management of chemical substances	Amount of PCB stored: 3,717 units	-	-	-
Reducing NOx emissions	362 tons	minus 96 tons		-
Reducing SOx emissions	83 tons	minus 69 tons		-

*0.378 kg-CO₂/kWh is used for the CO₂ emissions coefficient.
**Thermal recycling was added to material recycling beginning in fiscal 2009.

NTT Communications Group NTT Communications

Measures and actions	Fiscal 2009 results	Comparison to previous year	Self-assessment	Fiscal 2010 target
Securing a Pleasant Working Environment
Female managers	74 employees (appointment rate: 3.1%)	plus 7 employees	-	-
Promoting the hiring of people with disabilities	Percentage of employees: 2.02%	plus 0.1%		1.8% or more
Maternity leave system	Number of users: 59 employees	-	-	-
Childcare leave system	Number of users: 140 employees	-	-	-
Special working system to assist childcare system	Number of users: 149 employees	-	-	-
Eldercare leave system	Number of users: 2 employees	-	-	-
Reduced working hours for eldercare system	Number of users: 0 employees	-	-	-
Maintaining and Improving Employee Health
Work-related accidents	17 cases	minus 1 case		0 cases
Mental health keeper	Qualification by 1,040 employees	plus 609 employees		All managers
Respecting Human Rights
Experiential learning classes to gain familiarity with people with disabilities and senior citizens	79 attendees (3 times)	-	-	-
Classes on human rights	18,530 attendees	-		All group employees
Human Resources Development
Executive participation in education and training classes	12 times (833 attendees )	plus 1 time	-	-

Note 1: Information is provided for self-assessment and 2010 targets only where relevant, with the non-relevant areas indicated by dashes.
Note 2: Unless otherwise indicated, figures are as of March 31, 2010 or tallied for the period from April 1, 2009 through to March 31, 2010.