Our Approach to CSR

The NTT Communications Group established its Basic CSR Policy in June 2006. All efforts pursued by employees in line with this policy as part of day-to-day business constitute CSR activity.

Our CSR activities aim to contribute to community prosperity and sustainability worldwide by creating new value and resolving problems through the information and communications services we provide as an ICT solutions partner.

NTT Communications established its Basic CSR Policy in keeping with the NTT Group CSR Charter.

You can access the NTT Group CSR Charter at the following website:

The NTT Communications Group implements CSR activity based on a set of “guiding principles” stipulating considerations we shall make, as a partner bridging present and future potential and creating new communication value, toward customers, business partners, employees and shareholders, and even competitors and society as a whole, which are also influenced by our business activities. As a partner connecting people to the future and to new worlds, we will continue to strive through business, together with all our stakeholders, toward sustainable development of society in keeping with our Basic CSR Policy.

Pledge to Customers

1

We will provide solutions and services that will truly benefit customers by understanding their needs, rather than taking our current products and services for granted.

2

We will act responsibly and with pride as a member of the NTT Communications Group in responding quickly, flexibly, and with integrity to our customers.

3

We will establish long-term customer trust.

4

We will never betray the trust of our customers.

Pledge to Business Partners

1

We will fully utilize the partnerships we have formed to maximize value for our customers.

2

We will select our business partners fairly.

3

We will build partner relationships that generate optimal results.

4

We will operate with integrity while providing value to our customers.

Pledge to Competitors

1

We will abide by the rules of competition and carry out business in a fair and sincere manner.

2

We will further strengthen our own competitiveness by competing fairly.

Pledge to Society

1

We will provide secure and innovative services that contribute to the sound growth of the Internet.

2

We will cherish communications with society.

3

We will understand and respect the cultures and customs of different nations.

4

We will contribute to the development of society and environmental protection.

Employee and Work Environment Pledge

1

We will ensure all employees possess a sense of responsibility as ICT professionals.

2

We will recognize individuality and diversity, and protect human rights.

3

We will trust and respect each other and create an environment that is conducive to personal development and self-fulfillment.

4

We will implement programs to reform our operations.

5

We will do our utmost to maintain security as an ICT company.

6

We will create dynamic workplaces.

Pledge to Shareholders

1

We will disclose operating results fairly, accurately, and in a timely manner.(We disclosed quarterly results in fiscal 2009)

2

We will accurately convey our medium- to long-term visions and strategies.

3

We will achieve sustainable growth as a company and seek higher benefits for our shareholders.

4

We will not tolerate the misuse of information relating to our business activities which leads to shareholders' loss of profits.