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TOP President's Message Special Features Our Approach to CSR Our Framework for Promoting CSR Social Performance Environmental Performance
NTT Communications Group CSR Report 2005
TOP > Relationships with Our Communities
Social Performance
Relationships with Our Customers Relationships with Our Communities Relationships with Our Partners Relationships with Our Employees
Relationships with Our Communities Back to TOP
We Contribute to Society as Full Members of the Community
At the NTT Communications Group, we work tirelessly to earn the trust and respect of the public, always mindful that we are members of the communities where we do business. Whether the community in question is the nearby local community, the international community, or the online world, we are proud to contribute to the community's prosperity, security and happiness.
 
Contributing to Regional Communities

Helping Employees to Contribute to Their Communities With Their Own Hands: The Social Contribution Working Group

Employee volunteers provide individual support
  Employee volunteers provide individual support

In April 2004, NTT Communications launched a drive to recruit “members to promote social contributions” throughout the Company. With these assembled individuals, we created the Social Contribution Working Group.

In recruiting the members to promote social contributions, our basic approach was that members participated in meetings and other activities strictly on a volunteer basis, doing regular work without undue burden. Participants take part in an open, fun, and relaxed atmosphere, without regard to titles or organizational hierarchies.

The Social Contribution Working Group has planned and executed many exciting projects since its inception. In one project aimed at elementary-school students, the Working Group organized the first “easy Internet class,” in which parents and children worked together to create a greeting card online. The second of these easy Internet classes was offered to Minato Ward Girl Scouts in elementary and middle school, teaching them how to write and publish their own blogs. With the Working Group members’ guidance, the schoolchildren and their parents gained fun and valuable hands-on experience in the online world. In the questionnaire handed out after the class, the response was overwhelmingly positive. The Social Contribution Working Group plans to continue creating these programs with their own hands in order to contribute to the communities in which its members live and work.

 
♦Feedback from participants

“I was really impressed with all the wonderful employee volunteers!”

Ryoko Iwadare
  Ryoko Iwadare
Junior Leader, Girl Scouts Tokyo Minato Ward Troupe 4 (Participant in the 2005 Internet classroom)
I took part in the Internet classroom as a Girl Scouts leader. I work with kids all the time, and we were all really surprised at how many kids know about computers. Even so, the information presented in this classroom like basic PC operations, using the Internet safely, and how to publish a blog was really fresh and new, and I feel like I learned a lot.

In fact, this was the first time I’d ever made my own blog, and it was really a lot of fun. I think it’s really special how so many great people at NTT Communications put in so much time and effort to contribute to the community. Thanks so much to everyone.
 
♦Feedback from employees

“I knew it was all worthwhile when I saw the smiles on the participants' faces.”

ITMS Division Hideki Kikujo
  Hideki Kikujo
ITMS Division (Participated as an instructor in the 2005 easy Internet classroom)

I’m a core member of the program as well as one of today’s instructors, so I’ve been working on the Internet classroom plan on weekends and evenings, attending meetings, and preparing materials. In the final month before the Internet classroom I really had to buckle down. Of course, we had to do everything outside of Company time since it’s a volunteer program, but NTT Communications helped us to rally other members to promote social contributions and get the job done. When I saw how satisfied the participants were and the blogs they’d created, I knew we’d done our job.

 
We're Proud to Support Our Employees' Volunteer Work

Children engaging in various activities and enjoying their gifts
Flotation device Worktable for wheelchair use
  Flotation device Worktable for wheelchair use

As part of its activities to contribute to communities, NTT Communications runs a “Volunteer Gift Program.” This program donates goods and materials for use in our employees' volunteer efforts.

Our aim in introducing the Volunteer Gift Program was to encourage our volunteers in their activities, and to provide support for non-profit organizations (NPOs) through the efforts of our employees.

In FY 2004, we supplied flotation devices to Personal Assistance Tomo, an NPO that works with the physically handicapped. The NPO uses the devices to offer even the most severely handicapped children the ability to experience the joy of swimming with minimum intervention. We also provide a range of valuable materials to five other organizations, including adjustable-height worktables that children in wheelchairs can use for study and play.

 

Disaster Relief Activities

Soliciting Donations from Our Employees...
  
NTT employees present donations to the Red Cross
  NTT employees present donations to the Red Cross

When the Niigata Chuetsu Earthquake struck Niigata Prefecture in November 2004 and when the coast of Sumatra was devastated by the tsunami of January 2005, the NTT Group, including NTT Communications and its overseas affiliates, launched a donation drive amongst its own employees. NTT Group employees responded by opening their hearts and their pocketbooks, donating ¥5.6 million to the Red Cross.

And from Our Customers

   Collection of Relief Funds for Areas Affected by the Niigata Chuetsu Earthquake
From November 2 to December 3, 2004, NTT Communications ran a website to receive donations for disaster relief in Niigata Prefecture, following the devastating earthquake in November. Targeting customers of OCN, an Internet connection service, the site collected donations using OCN Pay On¹. This campaign attracted total donations of ¥2.5 million, which was donated to the Niigata Branch of the Japanese Red Cross for relief payments to the victims and their families and to pay for relief workers.

Indonesia Tsunami Relief Fund
From January 12 to February 28, 2005, in the wake of the tsunami that laid waste to the Indonesian island of Sumatra and surrounding areas, NTT Communications once again relied on OCN Pay On¹, this time along with e-Money Chocom², collecting some ¥2 million in donations from generous customers. Again the Japan Red Cross was called upon to distribute the relief fund for the assistance of victims and their families and to pay for relief workers.

OCN Pay On: 
This payment service allows subscribers of OCN to purchase digital content and pay service fees along with their regular OCN charges. The system is simple and easy to use, as subscribers simply enter their OCN ID and password—no extra procedures are required.
e-Money Chocom:  A safe, convenient form of electronic money that can be used online. Customers can open Chocom accounts online and deposit Chocom in that account, enjoying a fast, convenient way to shop online.
 
Becoming a Global Corporate Citizen

NTT America's Charity Sale Program: Activities at Overseas Group Companies

Twice a year, NTT America raises a fund through in-house sales of goods carrying the NTT Communications logo. Proceeds from the sale and the company’s matching gift go to the United Way, a global non-profit organization to collect contributions from local communities and distributes them according to local priorities.

This “matching gift” arrangement is a commonly used approach in the United States to encourage employees to support charitable causes empowering them with the knowledge that they are playing an active part in driving the donation process forward. In addition to the charity sale program just described, NTT America also provides a matching gift to philanthropic contributions at an employee’s discretion yearround.

An NTT America employee wearing a shirt featuring the shining-arc logo.
  An NTT America employee wearing a shirt featuring the shining-arc logo.

Main community contribution activities among overseas Group companies (FY 2004)
Company Details of activities
NTT America Charity sale program
Contribution to the American Red Cross for the Sumatran Earthquake
NTT Europe Contribution to the Disaster Emergency Committee, a UK-based NGO, for the Sumatran Earthquake
NTT Singapore Contribution to Singapore Polytechnic, a technical college
Contribution to the Singapore Japan Society’s Charity Program
Contribution to JCCI (Japanese Chamber of Commerce & Industry) SINGAPORE FOUNDATION Fund for Local Contributions
Contribution to the Singapore Red Cross for the Sumatran Earthquake
NTT Australia Contribution to Australian students’ understanding of Japanese society through the participation of employees in the 2005 Hataraku Nihonjin no Tsudoi (“Meeting of Working Japanese”)
NTT Indonesia Contribution of wireless relay equipment for one zone, for use in for the Sumatran Earthquake
NTT Korea Contribution to the Korean Red Cross for the Sumatran Earthquake
NTT Communications Thailand Contribution to JCC (Japanese Chamber of Commerce) Bangkok for the Sumatran Earthquake
NTT Communications Asia Contribution to the Hong Kong Red Cross for the Sumatran Earthquake
Verio Europe Contribution to the Disaster Emergency Committee, a UK-based NGO, for the Sumatran Earthquake

Relief aid for the tsunamis resulting from the Indonesian and Sumatran earthquakes

The tsunami triggered by an earthquake off the coast of Sumatra on December 26, 2004 struck numerous countries around the rim of the Indian Ocean. In Sri Lanka, one of the hardest-hit countries, NTT Communications dispatched personnel to Sri Lanka Telecom, a company in which it owns a stake, to provide funding and material support as follows:

•  Donation of US$100,000 to the Sri Lankan government
•  Donation of emergency aid materials (hygienic materials such as bandages and adhesive plaster) to Sri Lanka Telecom
•  Transport and donation to Sri Lanka Telecom of six communications repair vehicles
The tsunami demolished much of Sri Lanka's east coast.

The tsunami demolished much of Sri Lanka's east coast.
NTT Communications donated emergency supplies to Sri Lanka Telecom.

NTT Communications donated emergency supplies to Sri Lanka Telecom.
 
Contributing to the Online World

Operational Backup for NPO Hiroba, the Specified Nonprofit Corporate Database

Demands for more information on the operations of NPOs in each region are mounting on a daily basis. In every community, more and more people want to know more about NPOs working to provide social services and improve life in their community. Others want to know how to contact NPOs that support the arts in specific regions. Still others may wish to compare NPO’s performance with that of other NPOs in the same field when contacted by an environmental NPO soliciting donations.

To provide a forum for dialogue between the community, NPOs, and private enterprises, in April 2001 the Japan NPO Center* established NPO Hiroba. NPO Hiroba is a website that incorporates a searchable database listing all of the nationally accredited NPOs in Japan.

NTT Communications launched NPO Hiroba and provides ongoing operational backup for the site using SecureSmartAccess, the Company’s exclusive online service. With NPO Hiroba, information about the activities and current status of NPOs and other community organizations is now at everyone’s fingertips. This unique resource enables any interested citizen or enterprise to learn about and take part in NPO activities, contributing to the development and growth of NPO activities across Japan.

•  Total organizations registered on NPO Hiroba (as of November 2005): Total accredited NPOs in Japan (as of June 30, 2005): 22,434 (Total accredited NPOs in Japan at the time of establishment of NPO Hiroba: 3,150)

*The Japan NPO Center is itself a specified nonprofit corporation. The Center was established to provide a strong base for the activities of NPOs that transcends divisions of category and region, supporting these organizations' efforts to build a better citizen society for all, and to establish a partnership between government and regional organizations.

Total organizations registered on NPO Hiroba

Used-PC Donation Program

NTT Communications has unveiled a program to donate used PCs to regional agencies and NPOs. Several objectives comprise this initiative, including protecting the environment, promoting recycling, and contributing to the development of regional communities.

In October 2003, the Company donated 793 of its used PCs to joint workshops for the disabled across Japan through eelder, an NPO. The work of refurbishing the PCs was entrusted to organizations such as Yume Group Workshop, a public social services corporation that operates workshops employing the disabled. The talented people at these workshops restore the PCs to like-new condition and restore the data on the hard disks to like when they were new, recycling valuable resources and creating employment opportunities for the disabled.

 

Jolly's Magazine, a Website About Training Guide Dogs

Jolly’s Magazine is a website dedicated to everything about guide dogs. The site also raises funds online to support the activities of the Japan Guide Dog Society, which conducts a range of activities aimed at enabling the blind and visually impaired to participate fully in their communities. Visitors to the site can select the amount they wish to donate, ranging from ¥100 to ¥1,000, and submit payment using the OCN Pay On* electronic payment service. To encourage giving the site offers all donors receive selected OCN original content free of charge. As of November 2005, donations to the Japan Guide Dog Society have topped ¥2 million, for which the Society and NTT Communications are sincerely grateful.

Jolly's Magazine, a Website About Training Guide Dogs


*OCN Pay On: 
This payment service allows subscribers of OCN to purchase digital content and pay service fees along with their regular OCN charges. The system is simple and easy to use, as subscribers simply enter their OCN ID and password—no extra procedures are required.
 
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