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Smart Contactcenter |
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Smart Contactcenter is a call center
infrastructure (hardware & software) not using PBX (Private Branch EXchange),
which offers the possibility of service without large initial expenses.
Call centers are equipped with necessary functions, such as CTI (Computer Telephony
Integration), ACD (Automatic Call Distribution), application management and call-recording.
The Smart Contactcenter can be used for small-to-medium-scale inbound centers,
for outbound business as a dialer and moreover as an in-house agent for SOHO businesses. |
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SAFETY PASS Business |
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A reinforcing security service using
a multi-function IC card to synthesize security performance and employee identification
for room access management, cashless banking (electronic money) functionality,
desktop security, information access management, single-sign-on and secure remote
access management at entrances and break rooms. |
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Employee verification solution
using next generation multi-purpose IC cards |
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In cooperation with the SECOM Group,
NTT Com provides cyber security management, while SECOM provides physical security
such as office entrance management using a single employee verification card (the
next generation type IC card) for each employee. This is a total-solution with
human verification for the enterprise where information security is essential. |
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