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Call Center/Help Desk

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Call Center/Help Desk

    Promotes the upgrading and efficiency of help desk and call center operations that accept customer enquiries 24 hours a day, 365 days a year.
Super Helpdesk  
At last: a single number to call for whatever problems you are experiencing. We take care of figuring out which departments or vendors needs to address the problem, and pass it along for you. Available via the phone, Web, or e-mail. You information is kept in a CRM database so that we can provide more personalized service.
Navidial
Assigns certain phone numbers to pre-determined payment plans. Charges can be shared between caller and receiver on a flexible basis. Phone numbers accesible nationwide can be set up using the prefix 0570, followed by a six-digit number.
V Portal Direct
V-Portal Direct is a low cost voice recognition response service designed for use by companies which provides information through an access number. Users can interactively obtain information over the Internet by simply speaking directly to the service via telephone or mobile phone.
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