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About Us
Our Worldwide Performance
Recognized as “World Class” for Customer Satisfaction, Four Consecutive Years
NTT Communications has been recognized as “World Class” for Telemark’s customer satisfaction report, four consecutive years.
This survey is evaluated based on two below customers’ voice.
- the satisfaction rate (Current)
- the willingness to renew the contract (Future)
[Reference]
Telemark Services “Global dataVPN NTT Com Highlights (February 2010)”
In addition to the World Class recognition of customer satisfaction, we received Diamond Award, and Gold Award for below categories.
Diamond Award (1st in the category)
- Billing Category
[Reference]
Telemark Services “Global dataVPN NTT Com Highlights (February 2010)”
Gold Award (Recognized as Outstanding Performance in the Category)
- Indispensable
- Network Reliability
- Secure Data Transfer
- Installation Not Disrupting
- Installation on Schedule
- Installation Guarantees
- Local Language Support
- No Hidden Extras
- Accurate Bills
- Currency of Choice
[Reference]
Telemark Services “Global dataVPN NTT Com Highlights (August 2010)”
We will continue to support customers with high-quality ICT solution services.
About Telemark Services (Now known as Ocean82)
Telemark Services of the United Kingdom is a research firm specializing in the telecommunications market.
About the Global DataVPN Report
- Targeting the world’s major telecommunications firms, this report researches customer satisfaction on 32 items in 8 categories.
- The report is published every half year, covering 745 companies in total.
- The report is based on users’ evaluations.
Positioned in the Leaders' quadrant of Gartner's Magic Quadrant for Asia/Pacific Network Service Providers
Gartner, the world's leading information technology research and advisory company, published "Magic Quadrant for Asia/Pacific Network Service Providers."
NTT Communications is positioned in the leaders' quadrant.
NTT Com will continuously support customers with ICT services, built on proven capabilities in Asia/Pacific market.
For more details, please refer to the full report.
Magic Quadrant for Asia/Pacific Network Service Providers
(The report is posted in NTT Communications' official website on licenses from Gartner.)
[Reference]
Gartner, "Magic Quadrant for Asia/Pacific Network Service Providers" by To Chee Eng et al. 13 December 2011
This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from NTT Communications (Please note there are limited numbers of copies).
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
Gartner Evaluated our Data Center Services
NTT Communications offers multinational customers high-quality and highly reliable data center services. Our outstanding capability is evaluated in the Gartner Report.
For more details, please refer to the full report.
Competitive Landscape: CSPs' Hosting Services and Transition to the Cloud, Asia/Pacific, 2011
NTT Com Named Best International Wholesale Carrier at Telecom Asia Awards 2011
NTT Communications (NTT Com) received the Best International Wholesale Carrier prize at Telecom Asia Awards 2011 in Singapore on April 12.
NTT Com's Tier-1 global IP network, the backbone of its Internet services for customers worldwide, was specifically acknowledged for its industry-leading capacity, fully redundant configuration, high standard of quality based on its autonomous system, new technologies for security and other applications, and leadership in the field of IPv6.
[Reference]
Telecom Asia Awards 2011
Current Analysis highly evaluated NTT Communications
Current Analysis, one of the research company in US, highly evaluated NTT Communications in the global enterprise market.
Below are some examples of NTT Com's Strengths:
- Owning and operating extensive global infrastructure (both terrestrial and under-sea cable participations)
- Building out a large data center infrastructure
- Broaden ICT capabilities with group companies such as Dimension Data (NTT Corp. group), Integralis, Secode, and Emerio (NTT Com group)
[Reference]
Current Analysis company assessment report "NTT Communications" (12th January 2011)
For more details, please refer to the full report.
Strong Group Branding
Based on past research, the graph below shows the relationship between reliability and sales of telecommunications companies. The NTT Group is ranked as one of the world’s leading providers.
[Reference]
Reliability: Standard & Poor’s long-term credit rating, as of April 2011.
Sales: U.S. Securities & Exchange Commission (Edgar), as of May 2011.
31st in the Fortune Global 500
According to Fortune Global 500 figures released in July 2011, the NTT Group is ranked 31st among the top 500 corporations worldwide. Fortune also ranked the NTT Group 2nd among the world’s largest telecommunications companies.
[Reference]
Fortune Global 500 (July 25, 2011 issue)
Ranked Top 5 in the Vertical Systems Group “2011 Global Provider Ethernet LEADERBOARD”
NTT Communications is included in top 5 of 2011 Global Provider Ethernet LEADERBOARD among the world's leading global telecommunications carriers.
According to the Vertical Systems Group release, below is the major reason to be in the top evaluation.
- “Global Ethernet providers continued to expand their fiber footprints throughout 2011. A strategic driver for expansion beyond their regional market boundaries is the emerging demand for secure global access connectivity to Cloud services“
[Reference]
Vertical Systems Group “2011 Global Provider Ethernet LEADERBOARD”
Awards
TelecomAsia |
|
| 2011 | Best International Wholesale Carrier |
| 2008 | Best Wholesale Carrier Finalist: Best Managed Services Provider |
Telemark |
|
| 2010 | 3rd for Customer Satisfaction Report (Apr), recognized as World Class (Apr) Diamond Award for Billing (Apr) |
| 2009 | 3rd for Customer Satisfaction Report (Apr & Oct), recognized as World Class (Apr & Oct) Diamond Award for Billing (Oct) |
| 2008 | Platinum Award for Customer Satisfaction Report (Apr), recognized as World Class (Apr & Oct) Diamond Award for Meeting Customer Requirements Category (Apr), and Billing (Oct) |
World Communication Awards |
|
| 2009 | Finalist for 2 categories: Best Wholesale Carrier, and Best Global Carrier |
| 2008 | Finalist for 3 categories: Best Customer Care, Best Managed Service, and Best Global Operator |
In addition to the above awards, NTT Communications, including its group companies, has received many awards from recognized international evaluation organizations.
