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Talking with Setsuya Kimura, who has been actively involved in NTT Com's Asian operations for many years, including postings in Thailand, Sri Lanka and now Singapore, where he is president of NTT Singapore, as well as Regional CEO of the NTT Asia-Pacific Group.
Meeting the ICT needs of multinational corporations in the Asia-Pacific region has been the bread and butter of NTT Singapore Pte Ltd. (NTTS) for many years, especially since the firm became a regional headquarters for NTT Communications in 2005.
"After several years of enhancing its global services portfolio, including commencing NTT Com's premium-quality Arcstar services from August 2006, NTTS is now enhancing its offering to cement the company as the Asia- Pacific region's premier ICT solutions provider," says Setsuya Kimura.
The Singapore telecom industry, having grown rapidly since liberalization in 2000, serves over 7,000 multinational corporations with bases in Singapore. NTTS offers these companies an extensive menu of quality services in the key fields of global connectivity, data centers, managed services, ISP, security, network/system integration and voice.
"NTT Singapore provides total ICT solutions, catering to customers' needs both here single point of contact and support to meet their network and IT needs, and we are able to fulfill that role," says Kimura.
NTTS has jumped ahead of the competition by opening a premium data center with stateof- the-art facilities, such as sophisticated power supply, unparalleled 24/7 security, redundancy and efficient cooling. The new premium data center enables multinational customers to overcome the growing challenges of power consumption, security and high-density equipment.
"The demand for high-quality data centers has been surging since late 2005," says Kimura, "due to needs for auditing compliance and the consolidation of data centers into critical-system hubs."
Another of NTTS' strategic investments in premium ICT services is its new Global Super Link (GSL) service. Launched in February 2008, GSL is a global Ethernet service based on Layer 2 technology. It offers speeds from 10Mbps to 100Mbps at reasonable rates, and even higher bandwidth is available upon request.
Endpoint Management, yet another premium offering, is a comprehensive management service that includes patch, antivirus, hardware and software management, which enable administrators to remotely install, remove, monitor and troubleshoot end-user terminals. "Since the administrator does not need to be on-site, Endpoint Management increases efficiency and helps enterprises to lower operating costs," explains Kimura.
Underscoring its ongoing commitment to customer security, NTTS has also launched the Internal Security Control Service, which provides multidimensional security by monitoring and controlling both networks and terminals to prevent unauthorized movement of critical data or digital assets. With its comprehensive lineup of premium enterprise services for global network and ICT needs, NTTS has become a key link in NTT Com's strategy of delivering total solutions to multinationals operating in the APAC region and beyond.