Awards & Recognitions

Positioned in the Challengers' quadrant of Gartner's Magic Quadrant for Global Network Service Providers

Gartner, the world's leading information technology research and advisory company, published "Magic Quadrant for Global Network Service Providers."

NTT Communications is positioned in the challengers' quadrant among 12 international telecom carriers.

The positioning in the Challengers quadrant is a proof that NTT Com, although an Asian carrier, records high level of customer satisfaction on its global network services. We will continuously support customers with ICT services, built on proven capabilities in the global market.

For more details, please refer to the full report.
Magic Quadrant for Global Network Service Providers

[Reference]
Gartner, "Magic Quadrant for Global Network Service Providers" by Neil Rickard, Robert F. Mason 26 March 2013

This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from NTT Communications.
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

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Positioned in the Leaders' quadrant of Gartner's Magic Quadrant for Asia/Pacific Network Service Providers

NTT Communications is positioned in the leaders' quadrant.

For more details, please refer to the full report.
Magic Quadrant for Asia/Pacific Network Service Providers

[Reference]
Gartner, "Magic Quadrant for Asia/Pacific Network Service Providers" by To Chee Eng et al. 28 November 2012

This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

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Gartner Evaluated our Data Center Services

NTT Communications offers multinational customers high-quality and highly reliable data center services. Our outstanding capability is evaluated in the Gartner Report.

For more details, please refer to the full report.

Competitive Landscape: CSPs' Hosting Services and Transition to the Cloud, Asia/Pacific, 2011

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Recognized as "World Class" for Customer Satisfaction

NTT Communications has been recognized as "World Class" for Telemark's customer satisfaction report.

This survey is evaluated based on two below customers' voice.

• the satisfaction rate (Current)
• the willingness to renew the contract (Future)

[Reference]
Telemark Services "Global dataVPN NTT Com Highlights (February 2010)"

In addition to the World Class recognition of customer satisfaction, we received Diamond Award, and Gold Award for below categories.

Diamond Award (1st in the category)

• Billing Category

[Reference]
Telemark Services "Global dataVPN NTT Com Highlights (February 2010)"

Gold Award (Recognized as Outstanding Performance in the Category)

• Indispensable to Customers
• Top 10 Customer Priorities
• Network Operation
• Billing
• Network Reliability
• Network Availability
• Secure Data Transfer
• No Hidden Extras in Bills
• Accurate Bills
• Installation Not Disrupting
• Installation on Schedule
• Installation Guarantees
• Support in Local Language
• Bills in Currency of Choice

[Reference]
"Voice of the Customer: Global Data VPN, Benchmarking Satisfaction, Issue 13" (Feb 2013 Gold Award)

We will continue to support customers with high-quality ICT solution services.

[About Ocean82]
Ocean82 of the United Kingdom is a research firm specializing in the telecommunications market.

[About the Global DataVPN Report]

• Targeting the world's major telecommunications firms, this report researches customer satisfaction on 32 items in 8 categories.
• The report is published every half year, covering 745 companies in total.
• The report is based on users' evaluations.

Ocean82

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No.1 in Telecommunications Industry

According to Fortune Global 500 figures released in July 2012, the NTT Group is ranked no.1 in telecommunications industry. It is positioned 29th among the top 500 corporations worldwide.

[Reference]
Fortune Global 500 (July 23, 2012 issue)

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Strong Group Branding

Based on past research, the graph below shows the relationship between reliability and sales of telecommunications companies. The NTT Group is ranked as one of the world’s leading providers.

[Reference]
Reliability: Standard & Poor's long-term credit rating, as of June 2012.
Sales: U.S. Securities & Exchange Commission (Edgar), as of June 2012.

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Current Analysis highly evaluated NTT Communications

Current Analysis, a research company in the US, highly evaluated NTT Communications in the global enterprise market.

Below are some examples of NTT Communications' strengths:

• Owning and operating extensive global infrastructure (both terrestrial and under-sea cable)
• Delivering ultra-low latency
• Building out a large data center infrastructure
• Strengthening IT outsourcing capabilities with Emerio
• Combining its global network and Dimension Data's system integration expertise

[Reference]
Current Analysis company assessment report "NTT Communications" (June 26, 2012)

For more details, please refer to the full report.

Resource Center (Analyst Reports)

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NTT Com Awarded as Best Asian Telecom Carrier and for Best Cloud-Based Service at Telecom Asia Awards 2013

NTT Communications (NTT Com) received the Best Asian Telecom Carrier and Best Cloud-Based Service prizes at Telecom Asia Awards 2013 in Malaysia on April 17.

NTT Com was named Best Asian Telecom Carrier, the top prize at Telecom Asia Awards 2013, based on high evaluations of its innovation, financial performance, market leadership and socially responsible activities.

The Best Cloud-Based Service prize recognizes the NTT Com cloud service’s outstanding performance, high user evaluation and application of advanced technology. NTT Com launched the world’s first enterprise cloud service to deploy network virtualization technology, earning the company especially high marks for innovation.

[Reference]
Telecom Asia Awards 2013

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Ranked in the top category of Vertical Systems Group's “Mid-2012 Global Provider Ethernet LEADERBOARD”

NTT Communications is ranked in the top category of Mid-2012 Global Provider Ethernet LEADERBOARD among the world's leading global telecommunications carriers.

The ranking is mainly based on the shares of enterprise Ethernet services installations.

Backed by the broad service coverage of Arcstar Universal One, NTT Communications will support customers to enable their rapid overseas business expansion.

[Reference]
Vertical Systems Group “Mid-2012 Global Provider Ethernet LEADERBOARD”

Vertical Systems Group

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NTT Com and Vigilent jointly won the prestigious 2012 Green Enterprise IT (GEIT) Award

NTT Communications and Vigilent, provider of intelligent energy management systems, jointly won the prestigious 2012 Green Enterprise IT (GEIT) Award, presented by Uptime Institute.

The award highlights facility infrastructure products that significantly improve data center energy and resource efficiency.

[Reference]
Uptime Institute
For more details, please refer below.

Cooling Virtualization Delivers Improved Uptime and Dramatic Energy Savings

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Certified LEED Gold for New Construction

Singapore Serangoon Data Center has been certified LEED Gold(*1) for New Construction as the building design and construction was completed with sustainable concepts and practices that substantially reduce the building's impact on the environment.

*1 LEED certification: An internationally recognized mark of environmental excellence in built environment developed by U.S. Green Building Council (USGBC). LEED is the foremost program for the design, construction and operation of green buildings.

[Reference]
the U.S. Green Building Council

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Awards

[TelecomAsia]

2013	Best Asian Telecom Carrier Best Cloud-Based Service
2011	Best International Wholesale Carrier
2008	Best Wholesale Carrier Finalist: Best Managed Services Provider

[Telemark]

2011	Gold Award (Aug)
2010	World Class (Apr) Platinum Award for Customer Satisfaction Index (Apr) Diamond Award in Billing Category (Oct)
2009	World Class (Apr & Oct) Platinum Award for Customer Satisfaction Index (Apr &Oct) Diamond Award in Billing Category (Oct)
2008	World Class (Apr & Oct) Platinum Award for Best Global Operator for ranking highest in the Customer Satisfaction Index (Apr) Diamond Award for Meeting Customer Requirements (Apr) Diamond Award in Billing Category (Oct)

[World Communication Awards]

2009	Finalist for 2 categories: Best Wholesale Carrier, and Best Global Carrier
2008	Finalist for 3 categories: Best Customer Care, Best Managed Service, and Best Global Operator

In addition to the above awards, NTT Communications, including its group companies, has received many awards from recognized international evaluation organizations.

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